July 2005
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- Cover story:
Ecommerce's new dawn
- How to optimise your web site for maximum taffic
- Customer targeting: the analytics tools transforming CRM
- The business drivers behind the content management boom
Ecommerce's new dawn
Ecommerce's new dawn
The first generation of online commerce platforms is reaching the end of its lifespan. Now organisations are reinvesting for better customer interaction and business agility.
MANAGEMENT
Standing out from the crowd
Companies are missing out on online dollars by not optimising their web sites for search engine listings.
STRATEGY
On target
How analytics tools and information services can make IT a breadwinner.
TECHNOLOGY
The vocal web
Industry pioneer Nick Ogden believes voice technology will drive the next wave of ecommerce.
Analysis
Looking deep into the soul of today's new machines:
Is there a business case for ID cards?
Sustainability gains momentum in IT
Offshoring distorts recruitment markets
Data loss makes front page news – at last
INTERACTION
Applied IT
Learning by example:
Experian's data fortress
Wickes joins the space age
The art of Yahoo's data analysis
Security horizons
What are the biggest issues in IT security? Information Age surveys 100 senior managers.
Excelling in intelligence
Readers debate how to deliver true business intelligence – with or without Excel.
Elevated status
Content management software is in high demand as a strategic element of regulatory compliance – but market consolidation may be unsettling buyers.
COMPANIES
Month in review
Apple to put 'Mactel' inside, Salesforce's bubble is burst, Microsoft plays the EC, budget-busting government IT and the biggest data theft yet.
Infoconomy Index
Company analysis
The companies making the news in June:
EMC
Sun
IBM
SSA Global
Cisco
FINANCE
Financial report
Money talks: the latest figures from supply chain specialists and IT services giants.
Ecommerce 2.0 is a chance for companies to get it right this time.
UPDATES
Insider
"We're trying to ensure people have control over the programs that run on their PCs."
Extreme IT: The unwired island
Stats entertainment: Don't believe TCO 'hype'
In the vernacular: Ajax
Manual quality
RESOURCES
Industry trends
Analyst reports and surveys on:
IT spending
Handheld devices
CRM
Enterprise routers
VoIP adoption
Books
The Black Book on Corporate Security
The Effective Organization
The Brave New World of eHR
Last word
Reflections and lessons from the passing of IBM's SNA networking empire.
