In-depth analysis of the key business issues, technologies and suppliers from the world of customer relationship management, customer intelligence and analytics, marketing and sales force automation.
Plus, the fortunes of HP and Dell continue to diverge
Salesforce.com-affiliated consultancy moves new model across the pond
How construction materials provider Tarmac opened up its ERP systems to its customers
Developing its own market analysis tools has helped drive business growth at online electronics retailer Pixmania
Improving the customer experience is key to the success of CRM.
Banks and retailers are throwing their weight behind contactless payments systems, giving rise to the e-wallet.
The fusion of BI and search will allow companies to leverage all of their information.
German applications giant at last looks to the outside world.
The predictive analytics giant pushes into new verticals as its products are used to fight fraud.
Organisations embrace ‘dynamic pricing’ models to drive profitability.
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Improving the customer experience is key to the success of CRM.
How to ensure the enterprise is truly information-centric.
Enterprise search facilities in the future will scarcely use Google-like interfaces at all.
The Internet is breaking down the traditional economic model of scarcity.
Enlisting the help of customers can help to capture the correct data.
Selected research reports, white papers, case studies, podcasts and webinars produced by Information Age and its partners.
Webinar
Google: Emerging Gorilla of Enterprise IT?
Webinar
The Office 2.0 Revolution
Podcast
Webinar
Modernise and Manage your Custom Applications
Research Report
Extending the Information Experience