Information Age: News, analysis & insight for IT & business leaders

Features in IT Services

Utility services

 18 April 2011

A brace of IT outsourcing deals in the energy sector reveal an industry preparing for an uncertain future

Clouds from the East

 20 December 2010

Why Japan's technology giants are betting big on cloud computing

Dell outsources its supply chain reinvention

 14 June 2010

As part of the reinvention of its business model, the computer maker handed the support and operation of its supply chain to a third party

Outsource evolution

 14 June 2010

Demand for clearer value is driving diversity in IT services

The ground rules of cloud

 17 May 2010

The practical considerations of the move to cloud computing warrant careful consideration, as Information Age’s Hosting & Managed Services event discovered

Q&A – Virgin Trains

 16 April 2010

The rail operator’s head of IT explains why it has renewed its decade-long outsourcing engagement with Capgemini

Developing nations

 13 August 2009

Inspired by the example of India and China, countries across the globe are now vying to become offshore IT and business process outsourcing destinations

South Africa's offshore appeal

 13 February 2009

South Africa is challenging India as an offshore BPO destination. But does the business case stand up?

Function point analytics

 19 September 2008

Effective global software sourcing involves getting the price/quality ratio right, say consultants Michael Bragen of SPR and Paul Michaels of Metri

Cultural dimensions in offshore outsourcing

 06 August 2008

Understanding cultural differences is vital for successful offshore outsourcing

The War for Wealth

 17 July 2008

Award-winning journalist Gabor Steingart's reappraisal of globalisation reviewed

Infosys - The human pyramid

 16 June 2008

The Indian IT pioneer is grappling with the challenge of changing from service provider to an innovative business partner

The Offshore 2.0 debate

 16 June 2008

Information Age readers discuss the challenge of fostering strategic partnerships with service providers

Offshore 2.0

 16 June 2008

Organisations are now looking to their sourcing partners for technology and business process innovation

China's offshore opportunity

 17 March 2008

The Chinese IT outsourcing industry has many challenges to overcome. But it also has the resources to pull it off

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Misys boss to join CSC as CEO after Temenos merger

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Troubled IT services company appoints Mike Lawrie as CEO as banking software vendor Misys agrees terms of merger with Swiss rival Temenos

Changing the barrels

IT Case Studies

Pub and restaurant operator Mitchells & Butlers recently switched its data centre and network outsourcing supplier to achieve more scalable, outcome-based IT services

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Services giant will run BAE's human resources six years, improving human capital insights and employee engagement, it claims

Central govt cut IT costs by £800m last year – NAO

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National Audit Office figures show that central government departments reduced their total IT spending by around 10% last year

Talent economics

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Outsourcing was back in vogue in 2011 but a movement to address the IT skills gap in the UK began in earnest 

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