The utilities giant is investing in knowledge and skills that are loyal to the organisation, explains human resources manager Mark Stoddart
The head of Birmingham Airport’s information services department explains how virtualisation has helped its bid to become a service provider to the business
Siemens’ human capital management system is said to be the largest cloud computing deployment in the world
As rivals discuss paywalls, UK newspaper unveils business model for syndicating content through an open platform based on open source software
The supermarket chain is embracing transparency and openness to earn its customers' trust and loyalty
UK insurer Aviva deployed a self-service HR information system to help employees through major organisational upheaval
How the art insitution's buildings maintenance team adopted the IT department's service software
Hydraulic and electronics manufacturer uses IT service desk software to manage its finance services centre
For an IT services provider, service management is simply good business management
Healthcare provider sees potential for configuration management database tools to help save lives
Service desk management software has been adopted by numerous internal service departments at the bakery chain
Trialling Google's online applications help construction industry services provider survive a serious disaster
A disastrous chain of event lead online retailer I Want One Of Those to adopt open source business applications - and it has never looked back
LoveFilm has seen improved conversions since it started gauging how changes to its website influence users
Trade union research finds bullying is rife in IT departments
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Information Age's 2012 reader survey reveals the UK IT management profession's priorities for the coming year
Ministry of Justice CIO Andy Nelson will take over top IT job when Joe Harley steps down in March
Analysts are predicting that technology trends will further dimiinsh the CIO's control over IT procurement
New procurement portal Peto.co.uk takes cue from consumer price comparison sites to help NHS Trusts compare suppliers
Bank to axe 422 positions in restructuring of IT department, as RBS announces 4,500 job cuts