IT Case Studies | Management and Skills

IT Case Studies in Management & Skills

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The Guardian attempts to commercialise openness

20 May 2010

As rivals discuss paywalls, UK newspaper unveils business model for syndicating content through an open platform based on open source software

ASDA launches transparency strategy

10 December 2009

The supermarket chain is embracing transparency and openness to earn its customers' trust and loyalty

Aviva guides staff through restructuring with self-help HR system

10 December 2009

UK insurer Aviva deployed a self-service HR information system to help employees through major organisational upheaval

The National Gallery brushes up on facilities service management

20 July 2009

How the art insitution's buildings maintenance team adopted the IT department's service software

Giving finance a lift at Sauer-Danfoss

20 July 2009

Hydraulic and electronics manufacturer uses IT service desk software to manage its finance services centre

UKN Group stakes the business on service management

20 July 2009

For an IT services provider, service management is simply good business management

Patient configuration at Florida Hospital

20 July 2009

Healthcare provider sees potential for configuration management database tools to help save lives

Standardising support at Greggs the Bakers

20 July 2009

Service desk management software has been adopted by numerous internal service departments at the bakery chain

Fire-proof IT from Google

10 December 2008

Trialling Google's online applications help construction industry services provider survive a serious disaster

IWOOT's open source odyssey

10 December 2008

A disastrous chain of event lead online retailer I Want One Of Those to adopt open source business applications - and it has never looked back

Reel-time analytics

07 August 2008

LoveFilm has seen improved conversions since it started gauging how changes to its website influence users

Three in five IT staff bullied at work

26 March 2008

Trade union research finds bullying is rife in IT departments

See-through Tarmac

19 March 2008

How construction materials provider Tarmac opened up its ERP systems to its customers

Automated e-marketing at online retailer Pixmania

19 February 2008

Developing its own market analysis tools has helped drive business growth at online electronics retailer Pixmania

Measuring the gap

16 December 2007

The new generation of virtualisation technology presents a compelling proposition.

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