• 1 December 2016

      10 CRM commandments to make in 2017

        Customer relationship management (CRM) software providers pitch themselves as the solution to all of a business’s data and customer …

    • 30 November 2016

      Using AI to transform e-commerce

      The amount of behavioural and demographic data available for individual online shoppers has increased to staggering levels. Coinciding with the …

    • 30 November 2016

      NHS Trust going digital

      More than 75,000 patients of Imperial College Healthcare NHS Trust are now able to receive their …

    • 29 November 2016

      A digital divide in the boardroom

      The digital divide The rise of new kind of business models like Uber, Netflix and Airbnb are disrupting global industries …

    • 24 November 2016

      Internet trust at all time low

      The internet has long been a place of exploration and discovery. It was and is exciting. However, as the world …

    • 23 November 2016

      Connecting big data and big content

      People expect ready access to information: being able to connect to lots of it, quickly, anywhere, and anytime. But the reality is …

    • 22 November 2016

      ERP customers at a crossroads

      The fundamental choice for CIOs comes down to this: should they follow the vendors’ upgrade path or is it time …