The sting in the tale of Dell’s outsourced supply chain

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9 February 2012

The sting in the tale of Dell’s outsourced supply chain

29 June 2010 Pete Swabey

In this month’s issue of Information Age, as part of the cover feature on new models of outsourcing, we examined how computer maker Dell outsourced its global supplier engagement processes to business-to-business service provider Inovis.

The fact that Dell’s supply chain has in the past been credited with the company’s success, that the project was a combined IT and business process outsourcing deal, and that the technology platform used to support it was described as “the largest hosted B2B cloud environment in the world” – all these identified the project for inclusion in our analysis of new ways... read more...

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