Will smartphones finally make the mobile wallet a reality?
The highly automated approach to call centre management can frustrate employees and customers alike. Is there a better way?
New research from Information Age identifies the security practices, processes and technologies that organisations are adopting to protect their information
Frank Modruson, CIO of the outsourcing and consulting giant, explains why it maintained IT investment throughout the recent recession
The British Transport Police is undergoing a virtualisation transformation in advance of the London 2012 Olympics
The utilities giant is investing in knowledge and skills that are loyal to the organisation, explains human resources manager Mark Stoddart
The UK’s new cookie law requires businesses to audit the way their websites track user behaviour, writes Robert Bond, partner at Speechly Bircham LLP
Chipmaker's new Tri Gate transistor design keeps the IT sector's innovation cycle on course, but will it help crack the smartphone market?
Security supplier defends its £23 billion esimate of the economic cost of cyber crime as a "first attempt" to close an information gap in the industry
UK start-up's ambition is to connect academia with industry through online marketplace for cutting-edge algorithms
An outage at Amazon Web Services and a catastrophic data breach at Sony show that when Internet-scale systems fail, they do so spectacularly
The UK's fastest supercomputer is about to get faster
James Gleick, the author who popularised chaos theory in the 1980s, could well repeat the trick with his new book on information theory
A taxonomy of CIOs, cross-sector collaboration on cyber crime, cloud migration, Q&A: US Department of Defense
End user computing, Advanced Message Queueing Protocol, Cloud Security 2011, London Conference on Cyber Security
The organisational impact of social collaboration, IT in waste management, disrupting the content delivery network industry, Q&A: Thomson Reuters
Does SaaS threaten CIO control?, commercialising open data, the UK's Internet of Things industry, Q&A: Experian
Integrating risk with customer and finance data, The Future of the Data Centre, Q&A: Rutherford Appleton Laboratory
The mobile executive, IT-CMF in action, data centre security, how the Macmillan Cancer Support manages information across multiple channels
Mobile payments, call centre management, Research report: security adoption, Q&A: Accenture CIO
What is big data?, the right to be forgotten, IT outsourcing in the energy sector, Q&A – Salvation Army UK
Cyber security skills, web applications, Managing IT Cost Effectively 2011, Q&A: Birmingham Airport
11 IT innovations for 2011, Information Age innovation awards, Global Tech Report 2011, testing the IT infrastructure for London Olympics 2012
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