September 2011

25 May 2012

Features

Management & Skills

Is SaaS a threat to CIO control?

Gareth Morgan

Can IT leaders maintain information strategy when business units procure their own applications?

Business Applications

Service management at Brit Insurance

The UK commercial insurer's service management team selected its own SaaS-based solution, but the IT department's support was required for security and compliance

Information Management

Cashing in on open data

Hal Hodson

How businesses, and the government, can make money from non-personal, public sector data is a matter of ongoing debate

Information Management

Open for business

Nike is leading the way in the business use of open data

Comms & Networking

Connect the nation

Pete Swabey

Can the UK overcome sector fragmentation to build an ‘Internet of things’ industry?

Perspective

Information Management

Q&A – Experian

Pete Swabey

Jim Fitzpatrick, CIO of the global information services provider, on global expansion, data centre efficiency and the granularity of IT charge-backs

The Cloud & Virtualization

Preventing data extinction

Concerns about the resilience of its IT infrastructure and the cramped conditions in its data centre prompted the Zoological Society of London to virtualise

Information Management

The art of digital content

Gallery group Tate is digitising its collection to increase the public enjoyment of art

Comms & Networking

Groupon's call centre in the cloud

The fast-growing group discount company uses a hosted IP telephony service to prioritise customer calls according to urgency

Industry

Business Applications

Salesforce.com – the Facebook of business?

Information Age

The SaaS provider’s rhetorical thrust this year is ‘the social enterprise’ and one new service in particular invites comparison to a certain social network. Is that a good thing?

Information Management

NetApp casts itself as EMC’s storage rival

Vendor portrays storage market as two horse race, although its larger competitor begs to differ

Departments

Security & Continuity

Certifiable security

One of the web’s fundamental security mechanisms has been called into question

Management & Skills

Generational divide?

New research from the Open University casts doubt onto the theory of 'digital natives'

Smart meters driving utilties' IT spending – IDC

Mobile developers to focus on enterprise apps

Private sector IT projects just as bad as in public sector

Back Issues

December 2011

A taxonomy of CIOs, cross-sector collaboration on cyber crime, cloud migration, Q&A: US Department of Defense
November 2011

End user computing, Advanced Message Queueing Protocol, Cloud Security 2011, London Conference on Cyber Security
October 2011

The organisational impact of social collaboration, IT in waste management, disrupting the content delivery network industry, Q&A: Thomson Reuters
September 2011

Does SaaS threaten CIO control?, commercialising open data, the UK's Internet of Things industry, Q&A: Experian
July / August 2011

Integrating risk with customer and finance data, The Future of the Data Centre, Q&A: Rutherford Appleton Laboratory
June 2011

The mobile executive, IT-CMF in action, data centre security, how the Macmillan Cancer Support manages information across multiple channels
May 2011

Mobile payments, call centre management, Research report: security adoption, Q&A: Accenture CIO
April 2011

What is big data?, the right to be forgotten, IT outsourcing in the energy sector, Q&A – Salvation Army UK
March 2011

Cyber security skills, web applications, Managing IT Cost Effectively 2011, Q&A: Birmingham Airport
February 2011

11 IT innovations for 2011, Information Age innovation awards, Global Tech Report 2011, testing the IT infrastructure for London Olympics 2012