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September 2007

Features

AIRLINES
Heathrow's T5 set for take off
There’s plenty of glitz at the new Heathrow terminal, but it is brought to life by the IT systems.
By Gareth Morgan

AIRLINES
High flyers
Cutting-edge technology, including RFID and e-ticketing, is helping lead the airline industry out of the doldrums.
By Gareth Morgan

IT JOBS
Risky business
What does the future hold for the UK’s IT professionals – from the trainee to the CIO – in a global economy?
By Pete Swabey

VIRTUALISATION
The new virtual platform

The virtualisation revolution has just begun. Expect the most radical benefits to appear at the processor level.
By Pete Swabey

Perspective

CALL CENTRE AUTOMATION
Flight to quality
Natural language speech recognition gives Air France’s customer service an upgrade.
By Pete Swabey

SYSTEMS MANAGEMENT
Purchasing power
eBay pioneers a new generation of mega-system management tools.
By Gareth Morgan

BUSINESS TRANSFORMATION
Capital & Regional
How the property management group has grown to view IT as a critical business enabler.
By Gareth Morgan

ENTERPRISE SERVICE BUS
Beating the odds
The Tote implements an enterprise service bus to deliver messaging that gallops.
By Pete Swabey

VIRTUALISATION
VMWare's unstoppable rise

VMware is riding high with its virtualisation technology but it can expect tougher times ahead.
By Pete Swabey

Industry

IT SERVICES
Steria finds its soul mate in Xansa
A public-sector-IT-services love story.

By Pete Swabey

SEARCH
FAST struggles to recover from a tailspin
Enterprise search company eliminates $24m worth of questionable contracts.
By Pete Swabey

SECURITY
Businesses not doing enough to counter identity fraud
With idenity fraud on the rise, businesses need to be doing more to prevent fraudsters penetrating their organisation.
By Pete Swabey

VIRTUALISATION
Confidence in virtualisation soars
As the hype around virtulisation shows no sign of dulling, companies are becoming more confident in the technology's capabilities.
By Pete Swabey

IT & BUSINESS
A fine line
The boundary between IT and the business is becoming increasingly indistinct.
By Pete Swabey

INDUSTRY
Sharing insight
IBM's new acquisitions improve information management for compliance and unified communications offerings.

By Pete Swabey

IT INDUSTRY
Industry growth reaches a new plateau
Industry index for August

By Pete Swabey

INDUSTRY
Don't call it a come back
Dell is showing the first signs of recover, but as Hewlett-Packard's stellar performance demonstrates, it has got a long way to go yet.

By Pete Swabey

Departments

SECURITY
Security: a vendor problem?
A House of Lords report says vendors should take responsibility for ensuring customers' security.
By Pete Swabey

INFORMATION MANAGEMENT
Wikiscanner is watching
A newly developed tool means there is nowhere for clandestine Wikipedia editors to hide.
By Pete Swabey

BUSINESS CONTINUITY
Network air traffic control
At LAX airport, a single faulty network interface card led to 17,000 people being stranded.

By Pete Swabey

SPEECH RECOGNITION
Biometric testing
Speech recognition technology catches up with drug baron.   

By Pete Swabey

DATA CENTRES
Lean and mean services

Wild speculation about IBM’s layoff plans just underscores the fact that IT services costs must fall further, argues Information Age’s Andrew Lawrence.


By Pete Swabey

SECURITY
A skill upgrade
An IT skills shortage may not be cause for panic, says Information Age editor, Kenny MacIver.

By Pete Swabey

Back issues

Information Age, October 2008 - Ten Web 2.0 business success stories, software asset management, Enterprise Security 08, an interview with Michael Dell

Information Age, September 2008 - Mobile security, human capital management, Bank of America. Research Report: Virtual encounters

Information Age, August 2008 - Desktop virtualisation, unified communications, cultrual dimensions in offshore outsourcing.

Information Age, July 2008 - The evolution of the CIO, Agile development, enterprise content management. Management Report: The Future of the Data Centre 2008

Information Age, June 2008 - Offshore innovation, Green IT in action, storage deduplication. Management report: Business Intelligence 08. Research Report: The value of IT

Information Age, May 2008 - The coming energy drought, women in IT. Research report: Information orchestration. Business briefing: Shadow data systems. Management report: Future of Software 2008

Information Age, April 2008 - Corporate social networking, securing virtual environments, an interview with HP's enterprise chief Ann Livermore

Information Age, March 2008 - IT opportunity and threat in the new Chinese economy, thin provisioning, the Effective IT 2008 Summit

Information Age, February 2008 - Living without an IT director, alternative biometrics, WiMax. Research report: Data governance

Information Age, January 2008 - The Effective IT 2008 Report: The technologies and services behind today's most dramatic business success stories. Plus: Management Report - IT for the M Business

Information Age, December 2007 - Data centre mythbusting, protecting against floods, SaaS meets SOA. Management report: Eco-responsibilty in IT

Information Age, November 2007 - Contactless payment systems, data centre co-location, systems management & virtualisation. Research report: Maximising IT's potential

Information Age, October 2007 - Serious business in virtual worlds, agile development at Standard Life, VMware profile, NHS Direct Q&A

Information Age, August 2007 - The insider security threat, video conferencing, Effective IT Awards winners report

Information Age, July 2007 - Agile ERP, financial service innovation, Storage, Business Briefing: XML integration, Management Report: The Future of the Data Centre 2007, Research Report: Virtualisation

Information Age, June 2007 - New licensing models, search and BI, Capgemini's global strategy, Q&A: British Energy

Information Age, May 2007 - Dynamic pricing, business process management, content management, Q&A: Reuters

Information Age, April 2007 - Cyber assault, managed print services, fixed-mobile convergence, Management Report: Business Intelligence 2007

Information Age, March 2007 - SOA design pitfalls, virtualisation and the operating systems, Business Briefing: Enterprise 2.0

Information Age, February 2007 - Out of India, the life and times of the relational database, The Effective IT 2007 Summit

Information Age, January 2007 - Advanced analytics, green IT, the state of security, The Effective IT 2007 Report