Smart financial decisions held back by ‘lack of skills’

The importance of using data extends to all aspects of a business, including financial decisions and strategies. CFOs know how vital data is to making smart decisions, but they are being held back by lack of skills (23%), lack of investment in tech (21%) and inaccurate data (20%), according to research from Dun & Bradstreet.

The survey found that 57% of financial leaders admit their business lacks the ability to access accurate and current data, with the result that almost two-thirds (65%) admit it’s difficult to find and capitalise on strategic opportunities.

This report has attempted to shine a light on the complexities of the modern financial leader role – highlighting a community under intense pressure to balance traditional accounting tasks with more strategic revenue-generating activities.

>See also: Digital transformation requires closer CFO-CIO alignment

Of the 200 UK financial leaders surveyed, almost three-quarters (71%) believed finance teams are under too much pressure to be business protector and growth driver and 56% believe their board has unrealistic expectations.

Exploring the evolving nature of their role, almost all (97%) financial leaders surveyed say their responsibilities have changed over the last three years. With most pointing to a growing emphasis on strategic responsibility, while 59% revealed their job now includes more risk and compliance responsibilities.

Dun & Bradstreet’s Tim Vine, head of Trade Credit for UK & Ireland, explained, “The role of the financial decision maker has transformed over the last few years and, while many (74%) financial leaders feel this has been a positive shift overall, it’s still a major challenge. Suddenly, teams who have reduced in size now have to manage a complex dual role – business gatekeeper and revenue creator.”

>See also: Automating the finance function to unlock the value of your accountants

Yet despite their expanding role, 60% of respondents say their team has decreased in size over the last three years. As a result, 53% admit reduced resources increase the risk of serious mistakes being made.

Almost two-thirds of respondents (59%) suggest their organisation sometimes rushes through the compliance process to support revenue-generating activity and 55% reveal they feel uncomfortable with the extent to which their business sometimes gambles on risk management.

To meet the expectations of their businesses and fulfil their roles effectively, the majority of respondents (45%) believe data is “extremely important” to make smart decisions and forecasts.

The biggest data benefit cited by 43%, surrounded helping collate customer intelligence. However, as mentioned, 57% of financial leaders admit their business lacks the ability to access accurate and current data.

>See also: FICO predicts 17 financial crime trends for 2017

“The UK’s financial leaders know how powerful data analysis and smart use of technology can be in helping them meet business expectations in their new joint role as business guardian and revenue driver,” continued Vine.

“Despite the challenges they clearly face, these two roles are not opposites. Protection and growth can go hand-in-hand, but only when they are underpinned and supported by the resource, tools and data to allow for smarter decisions that will grow the business. If financial leaders are to fulfil this duel objective, they must gain support for the data and analytical capabilities needed to empower their insight.”

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Nick Ismail

Nick Ismail is a former editor for Information Age (from 2018 to 2022) before moving on to become Global Head of Brand Journalism at HCLTech. He has a particular interest in smart technologies, AI and...

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