Information Age: News, analysis & insight for IT & business leaders

Register for the Information Age Roundtable Programme

Information Age frequently conducts topical roundtables, allowing our readers to share their views and industry experience. These free to attend events take place at some of the UK’s leading restaurants and are often over subscribed.

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Information Age 2012 Video Awards

Now in their third year, the Information Age Innovation Awards highlight suppliers, products and services that have innovated in the information technology arena. They are voted for by our readers using an online video voting system.

We are currently looking for suppliers who might be interested in entering the awards. To be eligible for the shortlist, suppliers must be able to point to a recent project, product or service that demonstrates clear innovation.

If you would like to nominate your supplier, your client or yourselves, please complete the following questions. If we think your submissions demonstrates true innovation, we will be in touch about the next steps

Improving customer experience

With a rise in online interactions, the pressure is on to create a competitive and attractive experience for customers and IT departments have a crucial role to play.

Benefiting from the full efficiency of virtualisation

Many organisations are significantly improving the utilisation rates of the equipment in their data centres by virtualising their server estates However, without adapting the power and cooling infrastructure to reflect the way in which virtualised systems use hardware resources, those organisations cannot enjoy the full efficiency benefits that virtualisation allows. This free white paper explains how virtualised systems change the way power and cooling infrastructure is used in the data centre, and how that infrastructure can be optimised for the virtual era.

Scalable, Reconfigurable, and Efficient Data Center Power Distribution Architecture

Significant improvements in efficiency, power density, power monitoring, and reconfigurability have been achieved in data center power distribution. The past techniques of massive transformer-based power distribution units feeding under-floor hardwired circuits via rigid or flexible conduit are shown to be obsolete. This paper explains some the newer approaches to power distribution including modular power distribution and overhead power busway, and shows their advantages when compared to the legacy approach.

Easier to search the web than your own data? You are not alone

Three quarters of businesses say it is easier to find information on the worldwide web than on their own IT systems, a report by information management advisory AIIM has found. The report, which investigates how businesses make use of unstructured data, also found that search engine-like systems are not always the best tools for employees conducted research. Conducted in partnership with IBM, the study concludes that there is an appetite for so-called “content analytics” tools that can help staff analyse unstructured data more effectively.

Customer Service 2.0 with Rich Internet Applications

Rich Internet Applications are the next wave for successful customer service strategies, combining multiple datastreams from any source into a single, highly-graphical user interface delivered across multiple channels. Find out how Morgan Stanley used Adobe’s Flex framework to launch a new FX trading platform, incorporating real-time data, rich interactive charts, investor-specific reports, videos and audio, to give its customers a true next-generation trading experience. Submit your details to read the FREE case study.

How businesses are making the most of their unstructured data

Unstructured data, such as emails, documents, videos and more, is a treasure trove of valuable information that many businesses struggle to access. That is not for a lack of tools. There are as many ways to extract and analyse this information as there are potential sources of unstructured data, and this can make it difficult to decide the best strategy to pursue. In partnership with IBM, information management community AIIM surveyed businesses on the methods they using and how successful they have found them to be. The survey report provides valuable insight how unstructured data can best be turned into business value.

Communicate with customers the way they want

There are so many ways to contact customers these days that keeping tabs of how each customer prefers to communicate is a complex challenge in itself. Preference management, as it is known, is becoming increasingly important as customers become more Internet-savvy, and demand greater control over their digital communications.

Web hosting solutions from Webfusion

Webfusion has been helping people to create websites since 1997…yes that’s right, well before the dot-com bubble burst.
We host more than 1.4 million websites and over 2.5 million domain names – making us one of the UK’s leading hosting company.
With an eco-friendly UK data centre, and over 170 expert personnel, we can deliver any website project – no matter the size.

Avoiding the dangers of poor patch management

Patch management has always been an uphill climb because of the massive complexity involved. Despite the risks, some organizations are reluctant to patch because of the time and labor required, plus the potential of disrupting business operations. In an organization with a heterogeneous hardware and software environment, staying on top of the multitude of patches - and issuing them in a timely manner - can overextend IT staff and budgets. Read more and learn about a simplified solution that streamlines and optimizes the process of researching, assessing, remediating, confirming, enforcing and reporting on patches.

Coaching on the Run: Developing People in a Virtual World

Supporting CRC

SciSys developed bespoke software for the Carbon Reduction Commitment (CRC) website, constructing a unique registration and administrative tool for organisations to deliver annual carbon foot print reports. SciSys needed a highly secure hosting partner that could handle a project of this size and scale. Click here to download this case study explaining how the eLinia and SciSys partnership supports the CRC project.

Top ten tips for building an effective disaster recovery plan

Every IT Manager knows the importance of having an effective disaster recovery (DR) plan. Those without an adequate plan may find themselves out of business. Hopefully your business will never experience a major disaster, but having an effective disaster recovery plan will increase your chances of survival when faced with a minor or major catastrophe.