Like many large IT companies, Avaya has faced a mammoth transition in recent years. President and CEO Kevin Kennedy talks to Information Age...

Your customer service contact centre could have a surprising amount to learn from the 'beautiful game'

75% of organisations expect an ROI on mobile messaging within 6-12 Months, yet a majority have numerous active initiatives powered by multiple...

The challenges facing IT teams as they try to juggle the pressures of maintaining core IT systems while also meeting demand for new mobile apps...

Gartner research director Annette Zimmermann discusses the future of the mobile phone industry and shares her outlook for wearables

The popularity of the smart home has grown rapidly in the past six months, but what is the current state of play and where is it likely to go?

With wearables already making their way into enterprise environments, organisations must revisit existing mobile strategies

Enterprises need to be aware of how the rapid rise in mobile video consumption and larger format devices will impact them

Mobile data will see unprecedented growth in the next few years, and Gartner is warning the industry it has to adapt