Businesses around the world are about to face their biggest challenge (or opportunity) in over two decades. Gartner calls it the nexus of four forces; a rare occasion when four hugely disruptive technology trends converge at one time, threatening to reshape the way businesses operate.

With a growing number of application, operating system, middleware, and hardware options to choose from, standardization is critical to maintaining control over IT infrastructure.


The cover star of IA's September issue is Brian Nourse, CIO of the Glasgow 2014 Commonwealth Games. Nourse tells us how he temporarily stole headlines away from the impending vote on Scottish independence by delivering the most technologically sophisticated Games ever.


The concept of outsourcing IT continues to grow in popularity as it allows organisations to save costs and improve productivity. However, the supplier governance for these third-party services is in dire need of transformation.



The term "Bring Your Own Device" is present in all the media and appears to play a role in almost every company. As the term suggests, these are devices that are carried by external employees.


The purpose of this document is to help organizations craft a business case for the automation of event and incident management.

The average enterprise suffers 2.3 outages per year, each lasting 1 hour and requiring an additional 2 hours to restore services to 90% of normal operation. Each outage costs the business between $90,000 per hour in the media sector to about $6.48 million per hour for large online brokerages.