In what’s been referred to as an industry first, the new offering will allow businesses to access intelligent automation capabilities via multiple environments, including SaaS, the cloud, hybrid and on-premise.

Blue Prism‘s offering will be made directly available on the RPA software company’s Digital Exchange (DX), and is to be made up of three separate SaaS solutions:

• Blue Prism Cloud Hub, an automation management centre that allows users to supervise automation cycles via a dashboard and look into their specific area of duty (this will come with automation tool Wireframer);
• Blue Prism Cloud Interact, a web interface that aids human-machine collaboration from front to back office and informs users of areas that either need attended automation or human intervention, and
• Blue Prism Cloud IADA,  a program that acts as a conductor for machine workers and focuses on the business’s service-level agreement (SLA) requirements for every automation.

“Our SaaS customers have long enjoyed the benefit of AI technologies that increase utilisation while simplifying management of an intelligent digital workforce, in addition to facilitating closer collaboration between human and digital workers,” said Terry Walby, CEO of Blue Prism Cloud. “Now, we’ve opened up these capabilities to our entire community of Blue Prism users so that they can accelerate their digital transformation, whether they are running automation environments on-premise or from the cloud.”

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This development comes following Blue Prism’s acquisition of Thoughtonomy, which has since been rebranded as Blue Prism Cloud.

Elena Christopher, senior vice-president at HFS Research, said: “This is the update the industry has been waiting for. Blue Prism has essentially taken some of the strongest elements of its Thoughtonomy acquisition and rebranded and packaged as new fully integrated offerings available on the DX.

“These offerings are in strong alignment with HFS’ latest research with 260 power users of RPA; better dashboards and analytics and enhanced AI capabilities topped this list as the most pervasive customer needs.

“The support for attended and human-in-the-loop automation is also of note given Blue Prism’s strength in unattended.”