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AI articles and trends in business technology for senior IT leaders

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Comparing different AI approaches to email security

Comparing different AI approaches to email security

Cybersecurity / 26 February 2021 / With businesses continuing to function remotely and 35% of employees now working exclusively from home, [...]

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Five ways to deploy AIOps in the real world

Five ways to deploy AIOps in the real world

AI & Machine Learning / 26 February 2021 / Infrastructure and network problems must be remedied at lightning speeds; ideally before the end user [...]

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AI & Machine Learning
Why AI cannot be blamed for its bias

Why AI cannot be blamed for its bias

23 February 2021 / Artificial Intelligence (AI) can sometimes get lumbered with some bad reputation. Despite the ability to [...]

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AI & Machine Learning
Training machine learning models to be future-ready

Training machine learning models to be future-ready

23 February 2021 / With machine learning being used to automate various operations across multiple sectors, there is the [...]

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AI & Machine Learning
How intelligent virtual agents (IVAs) are impacting customer service

How intelligent virtual agents (IVAs) are impacting customer service

18 February 2021 / We are increasingly using our smart devices to help us with everyday tasks to make [...]

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AI & Machine Learning
Improving understanding of machine learning for end-users

Improving understanding of machine learning for end-users

16 February 2021 / Machine learning has seen use cases rise as more and more sectors, from healthcare to [...]

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AI & Machine Learning
Facilitating remote working and improving talent engagement using AI

Facilitating remote working and improving talent engagement using AI

15 February 2021 / Given the impact that Covid-19 has had on our professional lives, especially the various lockdowns [...]

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AI & Machine Learning
Q&A: Improving access to Government services through inclusive virtual agents

Q&A: Improving access to Government services through inclusive virtual agents

11 February 2021 / Dr Lea El Samarji, who has led intelligent industry solutions for EMEA at Avanade since [...]

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AI & Machine Learning
How AI is helping to speed up the sales cycle amid Covid-19

How AI is helping to speed up the sales cycle amid Covid-19

11 February 2021 / Many in the business world may believe that, amid the pandemic, the sales cycle is [...]

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AI & Machine Learning
How businesses can use AI to get personalisation right

How businesses can use AI to get personalisation right

10 February 2021 / Without doubt, personalisation has huge benefits. When done well, the return on investment is significant. [...]

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AI & Machine Learning
How AI is transforming enterprise operations and customer experience

How AI is transforming enterprise operations and customer experience

10 February 2021 / To navigate through the worldwide Covid-19 health crisis, organisations from every sector have needed to [...]

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Research
10% of workers will look to trick AI-driven tracking systems by 2023 — Gartner

10% of workers will look to trick AI-driven tracking systems by 2023 — Gartner

8 February 2021 / With AI-driven tracking systems seeing a rise in usage across organisations in the wake of [...]

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AI & Machine Learning
Q&A: Telehouse engineering lead discusses AI benefits for data centres

Q&A: Telehouse engineering lead discusses AI benefits for data centres

8 February 2021 / Oliver Goodman has served as head of engineering at global data centre service provider Telehouse [...]

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AI & Machine Learning
AI in recruitment: the current state of play

AI in recruitment: the current state of play

5 February 2021 / Given the critical role of talent acquisition within the modern HR function, AI has found [...]

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AI & Machine Learning
The most important skills for successful AI deployments

The most important skills for successful AI deployments

4 February 2021 / Just as technologies evolve and become more useful in the enterprise, so do the skills [...]

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AI & Machine Learning
Q&A: Dataiku VP discusses AI deployment in financial services

Q&A: Dataiku VP discusses AI deployment in financial services

3 February 2021 / Sophie Dionnet, vice-president of strategy at enterprise AI company Dataiku, oversees the development of analytics [...]

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Automation
Looking beyond Robotic Process Automation

Looking beyond Robotic Process Automation

1 February 2021 / Robotic Process Automation (RPA) is transforming the digital support experience. The global RPA software market [...]

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AI & Machine Learning
Q&A: Nebuli CEO on putting people first in augmented intelligence

Q&A: Nebuli CEO on putting people first in augmented intelligence

1 February 2021 / Nebuli CEO Tim El-Sheikh oversees a studio dedicated to augmented intelligence with human employees at [...]

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Data Analytics & Data Science
Five trends in machine learning-enhanced analytics to watch in 2021

Five trends in machine learning-enhanced analytics to watch in 2021

29 January 2021 / As the world prepares to recover from the Covid-19 pandemic, businesses will need to increasingly [...]

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AI & Machine Learning
The top three areas for AI innovation in 2021, according to Tech Nation

The top three areas for AI innovation in 2021, according to Tech Nation

24 December 2020 / Predicting the future is a tough exercise in any given year. These past months, however, [...]

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Research
The ‘human touch’ to remain key to financial industry success — Avaloq

The ‘human touch’ to remain key to financial industry success — Avaloq

15 December 2020 / According to Avaloq‘s financial industry report, front office staff such as client advisors and relationship [...]

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Research
2028 to mark revenue ‘tipping point’ towards tech, say European firms

2028 to mark revenue ‘tipping point’ towards tech, say European firms

3 December 2020 / European business leaders and employees cited the ownership of processes around revenue generation and increasing [...]

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M&A
ServiceNow to acquire Element AI and establish an AI Innovation Hub

ServiceNow to acquire Element AI and establish an AI Innovation Hub

30 November 2020 / The use of capabilities from Element AI will allow ServiceNow customers to streamline business decisions, [...]

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People Moves
Exscientia appoints Garry Pairaudeau as chief technology officer

Exscientia appoints Garry Pairaudeau as chief technology officer

10 November 2020 / Pairaudeau, who will report to Exscientia CEO, Professor Andrew Hopkins, brings over 25 years’ experience [...]

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Manufacturing
Covid-19 safety measures in manufacturing needed “well into the future”

Covid-19 safety measures in manufacturing needed “well into the future”

5 November 2020 / Following updated guidance from the US Centers for Disease Control (CDC) on close Covid-19 contact, [...]

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