AI & Machine Learning

Robotic Process Automation and Digital Process Automation: Friend or foe?

Automation & Robotics

How RPA and digital process automation can be used to improve CX

CIO and CTO

How CIOs and CTOs should move from multichannel to channel-less CRM

Lee Whittington from Pegasystems, explains how and why CIOs and CTOs should move from multichannel to channel-less CRM.