Meeting consumer expectations today, no matter what the industry is, means adopting new technologies – and stubborn businesses will be left behind...

With the security of government facilities being of upmost importance in today’s cyber-society, it is a positive sign to see industries such as...

How integrating data to optimise the cross-channel customer journey – tying in CRM, ERP, customer support, logistics and social media – can...

The organisation behind the Eurovision Song Contest turned to database management software to keep its 200 million viewers happy

The new global, digital world needs a universal API language for data formatting

CIOs need to unleash their inner army of accidental app developers, says Quinton Wall, Director of developer relations, Salesforce

Moving data securely and reliably to support critical business processes has never been more important - and challenging

Risk managers need to create a ‘babel fish for business’ that will make the concept of cyber security more intelligible to the C-suite

Gmail hackers have learnt how to trick users into revealing their security codes, before gaining access in real time 

The public sector needs a customer revolution because only then will the industry truly understand the needs of its citizens and be best equipped...

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