Telecoms

Analysis and reporting on the key technology developments emerging within the telecommunications sector during these times of digital transformation, including fixed voice services, mobile services and fixed broadband.

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MTN Group sign deal with Flytxt

MTN Group sign deal with Flytxt

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CenturyLink to provide customers connectivity to IBM Cloud

CenturyLink to provide customers connectivity to IBM Cloud

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Cloud & Edge Computing
The impact of cloud on telecoms – an entire industry disrupted

The impact of cloud on telecoms – an entire industry disrupted

31 July 2018 / Different industries are being routinely disrupted by new, emerging and more established technologies. Telecommunications is [...]

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Business & Strategy
CTOs on our Doorstep: Maintel CTO on using the customer to inform his strategy

CTOs on our Doorstep: Maintel CTO on using the customer to inform his strategy

30 July 2018 / In our weekly series, Information Age speaks to Rufus Grig, chief technology and strategy officer [...]

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Legislation & Regulation
UK-wide full-fibre broadband coverage by 2033

UK-wide full-fibre broadband coverage by 2033

23 July 2018 / This announcement comes as part of a new national telecoms strategy created by the Department [...]

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Telecoms
Will mobile providers ever be cool again?

Will mobile providers ever be cool again?

29 June 2018 / The on-demand economy has revolutionised industries everywhere. Everything from media and entertainment to financial services, [...]

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IoT and M2M
Will China dominate the global Industrial IoT market?

Will China dominate the global Industrial IoT market?

27 June 2018 / The Greater China region is poised to lead the global Industrial IoT (IIoT) market. This [...]

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Communications & Networking
The year business communications comes of age?

The year business communications comes of age?

6 February 2018 / Work used to be where people went, not what they did; but 2018 could smash [...]

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Communications & Networking
Should companies ditch ‘unified communications’ for ‘unified collaboration’?

Should companies ditch ‘unified communications’ for ‘unified collaboration’?

2 January 2018 / For a long time, business leaders used to think that communication was the ultimate goal [...]

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Cybersecurity
Why contact centres are failing their most vulnerable callers

Why contact centres are failing their most vulnerable callers

2 January 2018 / Many businesses take pride in ensuring the highest levels of security for their customers’ data. [...]

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Communications & Networking
Staying connected: 5 mobile performance management tips

Staying connected: 5 mobile performance management tips

4 December 2017 / Have you ever wondered what actually happens to applications when issues arise with connectivity or [...]

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AI & Machine Learning
2018: The year for telco transformation

2018: The year for telco transformation

30 November 2017 / 1. Unlimited data plans will hit saturation point 2018 will be the year when unlimited [...]

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Consumer Electronics & Mobile
A business’s phone system needs

A business’s phone system needs

29 November 2017 / It’s so important for your business to possess a phone system that’s both reliable and [...]

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AI & Machine Learning
How innovative technology is turning the tide for telecoms

How innovative technology is turning the tide for telecoms

10 November 2017 / Legacy infrastructure in the telecommunications sector has been unable to keep up with the surge [...]

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Consumer Electronics & Mobile
Questions to consider when switching your company’s phone carrier

Questions to consider when switching your company’s phone carrier

23 October 2017 / Cost, network quality, plan features (such as the amount of allowed data volume) and customer [...]

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Consumer Electronics & Mobile
CRUCIAL: connecting with customers via cloud communications

CRUCIAL: connecting with customers via cloud communications

9 October 2017 / A report from TeleSign has provided key insights into how digital transformation is reshaping the [...]

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Media & Marketing
Has the death of voice calling been exaggerated?

Has the death of voice calling been exaggerated?

6 October 2017 / Although there are exceptions, voice is no longer necessarily king when it comes to customer [...]

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Consumer Electronics & Mobile
Telco databases are tricky

Telco databases are tricky

31 August 2017 / Telco’s rely heavily on databases for many core business functions. In exploring the journey through [...]

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Communications & Networking
Virtualisation and software-driven telecoms

Virtualisation and software-driven telecoms

22 August 2017 / One of the biggest shifts in technology is virtualisation. Increasingly virtualised and software-driven services are [...]

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Digital Transformation
Communication overload to blame for productivity level drop

Communication overload to blame for productivity level drop

22 August 2017 /   A new survey by Clarizen, the collaborative work management company, has found that companies’ [...]

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Consumer Electronics & Mobile
The next era of unified communications

The next era of unified communications

2 August 2017 /   Like most of the technological solutions businesses use every day, unified communications tools are [...]

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Data Protection & Privacy
Dispelling common email hosting myths

Dispelling common email hosting myths

15 June 2017 /     More than 40 years after the Queen became the first head of state [...]

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Communications & Networking
How to consolidate business priorities through unified communications

How to consolidate business priorities through unified communications

1 June 2017 /   Competition in the unified communications (UC) market has heated up. From solutions specialising in [...]

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Communications & Networking
3 UCaaS innovations that can supercharge your business

3 UCaaS innovations that can supercharge your business

22 May 2017 / Unified communications-as-a-service (UCaaS) adoption is gaining steam, propelled by trends such as growing mobile and [...]

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Communications & Networking
Mind the connectivity gap: telecoms must connect whole of UK

Mind the connectivity gap: telecoms must connect whole of UK

21 April 2017 / Recent research has revealed that many areas of the UK are trawling behind London when [...]

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