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Retail

Analysis on the latest trends, data and insight on the retail technology sector including latest innovations in multichannel, online retail, m-commerce, in-store IT hardware, software and supply chain environments.

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How UK retailers are using AI to enhance safety and operations

How UK retailers are using AI to enhance safety and operations

Retail / 30 September 2020 / Retailers across the UK are in crisis. More than 14,000 shops have closed their doors [...]

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How retailers can use AI to drive sustainability and profits simultaneously

How retailers can use AI to drive sustainability and profits simultaneously

Retail / 29 September 2020 / To date, most retailers who adopted artificial intelligence (AI) have done so purely to boost [...]

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Retail
The value of AI to all retailers great and small

The value of AI to all retailers great and small

28 September 2020 / The use of artificial intelligence (AI) within retail has undoubtedly grown, not just for large [...]

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Retail
The UK retail CIO and CTO must invest in tech to match the online experience

The UK retail CIO and CTO must invest in tech to match the online experience

11 November 2019 / The online experience is seamless and the physical store must match this if the ‘high [...]

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Retail
Retail innovation: adopt tech and adapt to changing consumer demands

Retail innovation: adopt tech and adapt to changing consumer demands

8 October 2019 / The retail industry must now rely on advanced technologies to remain relevant, grow and reduce [...]

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IoT and M2M
Costa Coffee to deploy IoT-enabled vending machines

Costa Coffee to deploy IoT-enabled vending machines

18 September 2019 / Today, Costa Coffee announced its partnership with Eseye, the UK-based industrial IoT connectivity specialist, enabling [...]

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Retail
The challenges of e-commerce: The internal blame game costing retailers thousands

The challenges of e-commerce: The internal blame game costing retailers thousands

23 August 2019 / Investing in eCommerce capabilities is no longer a choice for retailers, its essential. But the [...]

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Emerging Technology & Innovation
Keeping up with changing customer behaviour

Keeping up with changing customer behaviour

5 June 2019 / In the fast-paced eCommerce world, the way customers are purchasing products is shifting. Even as [...]

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Retail
Understanding new innovations in last mile delivery for eCommerce

Understanding new innovations in last mile delivery for eCommerce

4 June 2019 / Few things have turned the world of supply chain logistics on its head quite like [...]

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Retail
Omnichannel shoppers are spending more, says study

Omnichannel shoppers are spending more, says study

23 April 2019 / While the debate rages on about whether online shopping is killing bricks-and-mortar retail, new research [...]

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Retail
Why mobile-first is crucial for omnichannel retailers

Why mobile-first is crucial for omnichannel retailers

21 March 2019 / Big brand high street retailers have been no stranger to unflattering headlines including such phrases [...]

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Retail
AI and data hold the key to surviving the ‘Amazonization’ of the retail sector

AI and data hold the key to surviving the ‘Amazonization’ of the retail sector

13 March 2019 / An ever-increasing number of retailers are facing up to the fact that Amazon is encroaching [...]

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Automation
Natural language processing — the future of e-commerce — explained

Natural language processing — the future of e-commerce — explained

6 March 2019 / What is the technology behind natural language processing? Simply put, NLP, or natural language processing, [...]

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AI & Machine Learning
Men’s fashion retailer sees 44% lift from AI-based personalisation

Men’s fashion retailer sees 44% lift from AI-based personalisation

23 January 2019 / The fashion retailer, Woodhouse Clothing, implemented Nosto’s AI-based personalisation technology to use advanced AI machine learning algorithms [...]

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Retail
Retail digital transformation: Another industry ripe for disruption

Retail digital transformation: Another industry ripe for disruption

16 January 2019 / Retailers, perhaps under more pressure than most — think back to all the brands, such [...]

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Retail
Hybrid cloud for retailers: Is it the gateway to digital transformation?

Hybrid cloud for retailers: Is it the gateway to digital transformation?

15 January 2019 / Retailers have traditionally been focused on selling, rather than solving problems for customers. But unless [...]

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Retail
2019: The year AI and ML become critical to better retail decision-making

2019: The year AI and ML become critical to better retail decision-making

31 December 2018 / Too often today, retail stores are caught between two damaging extremes that can reduce revenue [...]

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Retail
What are the Black Friday security threats and how can organisations avoid them?

What are the Black Friday security threats and how can organisations avoid them?

22 November 2018 / Black Friday, and the following Cyber Monday, represent that time of year when the best [...]

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Retail
Marks and Spencer opts for AI at call centre

Marks and Spencer opts for AI at call centre

17 August 2018 / Dine in for two, suggests Marks and Spencer, but will its customers be so keen [...]

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Retail
What CTOs of online retailers learn from Amazon?

What CTOs of online retailers learn from Amazon?

8 August 2018 / Amazon Prime Day, falling on 16 July this year, has become one of the biggest [...]

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Business Skills
Marks & Spencer set up data academy

Marks & Spencer set up data academy

30 July 2018 / Marks & Spencer will offer over 1,000 staff members from every function of retail – [...]

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Retail
Counting the cost: Digital innovation in physical retail

Counting the cost: Digital innovation in physical retail

27 July 2018 / Amazon may be trialling a cashier-less supermarket and brands such as Nike and Apple capture [...]

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Retail
Profits and pitfalls: merging companies and data in retail

Profits and pitfalls: merging companies and data in retail

24 July 2018 / Since last year, the number of mergers and acquisitions in the UK’s retail sector has [...]

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Major Contracts
Microsoft and M&S launch strategic partnership

Microsoft and M&S launch strategic partnership

22 June 2018 / Microsoft and M&S  have announced a strategic partnership focused on testing the integration of Microsoft [...]

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Digital Transformation
The future of physical retail depends on digital embrace

The future of physical retail depends on digital embrace

14 May 2018 / Music, travel, film, banking… digitisation has transformed industries across the world. Now the time has [...]

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