Retail

Analysis on the latest trends, data and insight on the retail technology sector including latest innovations in multichannel, online retail, m-commerce, in-store IT hardware, software and supply chain environments.

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Marks and Spencer opts for AI at call centre

Marks and Spencer opts for AI at call centre

Retail / 17 August 2018 / Dine in for two, suggests Marks and Spencer, but will its customers be so keen [...]

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What CTOs of online retailers learn from Amazon?

What CTOs of online retailers learn from Amazon?

Retail / 8 August 2018 / Amazon Prime Day, falling on 16 July this year, has become one of the biggest [...]

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Business Skills
Marks & Spencer set up data academy

Marks & Spencer set up data academy

30 July 2018 / Marks & Spencer will offer over 1,000 staff members from every function of retail – [...]

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Retail
Counting the cost: Digital innovation in physical retail

Counting the cost: Digital innovation in physical retail

27 July 2018 / Amazon may be trialling a cashier-less supermarket and brands such as Nike and Apple capture [...]

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Retail
Profits and pitfalls: merging companies and data in retail

Profits and pitfalls: merging companies and data in retail

24 July 2018 / Since last year, the number of mergers and acquisitions in the UK’s retail sector has [...]

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Major Contracts
Microsoft and M&S launch strategic partnership

Microsoft and M&S launch strategic partnership

22 June 2018 / Microsoft and M&S  have announced a strategic partnership focused on testing the integration of Microsoft [...]

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Digital Transformation
The future of physical retail depends on digital embrace

The future of physical retail depends on digital embrace

14 May 2018 / Music, travel, film, banking… digitisation has transformed industries across the world. Now the time has [...]

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Cloud & Edge Computing
IT Leaders: Trainline’s David Stanley on firm’s journey with the cloud

IT Leaders: Trainline’s David Stanley on firm’s journey with the cloud

11 May 2018 / David Stanley joined Trainline, Europe’s largest independent train and coach ticket retailer, in 2012 and [...]

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Blockchain
Block to the future: how blockchain is revolutionising the retail industry

Block to the future: how blockchain is revolutionising the retail industry

10 May 2018 / Clicks vs Bricks. Drones. One hour online deliveries. The death of the high street as [...]

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Blockchain
How blockchain is revolutionising retail

How blockchain is revolutionising retail

9 May 2018 / Clicks vs Bricks. Drones. One hour online deliveries. The death of the high street as [...]

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Data Analytics & Data Science
Retail data: Getting away from the gimmicks

Retail data: Getting away from the gimmicks

2 May 2018 / In 1974 the first product in the world was bought using barcode technology. A shop [...]

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AI & Machine Learning
3 technology trends defining retail: Connecting the dots at NRF

3 technology trends defining retail: Connecting the dots at NRF

15 February 2018 / This year certainly saw an increased interest in advanced technologies like artificial intelligence (AI), but [...]

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Retail
5 instagram add-ons e-commerce vendors love

5 instagram add-ons e-commerce vendors love

24 January 2018 / Part of this is because there are now so many useful tools that help people [...]

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Media & Marketing
Retailers are all tech companies deep down

Retailers are all tech companies deep down

22 January 2018 / With just a 0.6% increase in like for like growth, Black Friday did not deliver [...]

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Consumer Electronics & Mobile
2018 is when m-commerce changes retail forever

2018 is when m-commerce changes retail forever

12 January 2018 / 2018 is going to be a year of major changes for the retail business, driven [...]

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Retail
The keys to successful retail innovation

The keys to successful retail innovation

20 December 2017 / As one of the largest and most powerful retailers worldwide, Amazon has consistently made great [...]

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AI & Machine Learning
5 m-commerce trends for 2018

5 m-commerce trends for 2018

19 December 2017 / Shopping via apps will rise and rise This is an easy one. It’s a no-brainer [...]

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AI & Machine Learning
Taking retail recommendations up a level

Taking retail recommendations up a level

18 December 2017 / There are a growing number of practical applications for graph databases – the technology that [...]

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Financial Services
How augmented reality is revolutionising the way people shop

How augmented reality is revolutionising the way people shop

27 November 2017 /   A brief look at augmented reality in beauty and fashion Over the past few [...]

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Media & Marketing
Getting personalisation right this Black Friday

Getting personalisation right this Black Friday

24 November 2017 / Consider: in a martech landscape where you have piecemeal applications run by different teams (email [...]

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Data Analytics & Data Science
Soothing the Black Friday headache with analytics

Soothing the Black Friday headache with analytics

23 November 2017 / Imported from the US, the Black Friday shopping weekend bonanza has become an established date [...]

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Retail
Building on the Black Friday bonanza

Building on the Black Friday bonanza

21 November 2017 / Black Friday through to Cyber Monday is arguably one of the busiest shopping periods of [...]

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Immersive Technology
Exploring the future of retail technology

Exploring the future of retail technology

21 November 2017 / A new whitepaper “How the future of the internet will influence retail” has gathered experts [...]

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Retail
How to boost customer satisfaction ratings on Black Friday

How to boost customer satisfaction ratings on Black Friday

17 November 2017 / During the busy Christmas selling period, consumers are increasingly requesting timed delivery windows, next-day delivery, [...]

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Consumer Electronics & Mobile
Retailers: “a frictionless mobile experience is our highest priority”

Retailers: “a frictionless mobile experience is our highest priority”

5 October 2017 / A new survey from Ingenico Group and InternetRetailing reveals that 93% of online retailers believe [...]

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