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AI & Machine Learning

Chronicling the rapidly developing technology of artificial intelligence and machine learning which are transforming business and creating the foundations for an AI-centric future. Expert analysis and comment on the benefits and risks, the consequences for companies, workers and consumers, and the subsequent possible impact on multiple technology markets.

What is AI-SPM (AI Security Posture Management)?

Find out about the ways that AI Security Posture Management (AI-SPM) can safeguard artificial intelligence within your organisation

AI & Machine Learning

Generative AI

How is AI transforming the insurtech sector?

AI is fighting customer frustrations and driving efficiency in insurtech, explains Nick Martindale, but it should augment, not replace, humans

AI & Machine Learning

How artificial intelligence is helping to slash fraud at UK banks

Rob Woods, fraud expert at LexisNexis Risk Solutions, tells Charles Orton-Jones why behavioural data and AI are a powerful fraud-fighting combination

Cybersecurity

Will more AI mean more cyberattacks?

An increased use of AI within organisations could spell a rise in cyberattacks, explains Nick Martindale. Here's what you can do

AI & Machine Learning

How AI can improve asset reliability – interview with Fluke Reliability

Information Age speaks to Fluke Reliability president Ankush Malhotra and CTO Aaron Merkin on how AI can assist their customers to improve the lifespan of their industrial assets

AI & Machine Learning

3 ways AI is set to transform the energy sector

AI will play a part in improving the customer experience and reducing carbon emissions in 2024, says Zoa CTO Crystal Hirschorn

Generative AI

Biggest AI myths in customer experience

It is estimated that by 2026 over 80 per cent of organisations will use generative AI APIs, but there are a lot of myths about its potential, says CTO Robert Mansfield

AI & Machine Learning

How insurtech is using artificial intelligence

Insurance technology (insurtech) is rapidly evolving, allowing for digitalisation of insurance sector processes. Here, we explore the role of AI in this trend

Generative AI

Biggest AI myths in customer experience

It is estimated that by 2026 over 80 per cent of organisations will use generative AI APIs, but there are a lot of myths about its potential, says CTO Robert Mansfield

AI & Machine Learning

How insurtech is using artificial intelligence

Insurance technology (insurtech) is rapidly evolving, allowing for digitalisation of insurance sector processes. Here, we explore the role of AI in this trend

AI & Machine Learning

Only 22% of IT staff fully understand capabilities of AI tools

AI is being explored across multiple sectors, but IT staff surveyed by SolarWinds are found to be struggling to use tools to full capability

Education

Historical education bolstered by AI-powered digital human

A digital human modelled and trained on the writings of Luigi Einaudi has been released by the Einaudi Foundation and Reply.

AI & Machine Learning

NCSC releases guidelines for secure AI development

New guidance from the National Cyber Security Centre (NCSC) aims to help businesses securely innovate with AI and minimise risks

AI & Machine Learning

AI observability launched by New Relic to aid LLM monitoring

AI Monitoring (AIM) from observability provider New Relic will help business customers to monitor and mitigate LLM performance flaws.

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