Evaluating customer satisfaction is key to making sure a business is getting the most out of its helpdesk software

Top tips for IT leaders who have been asked by the C-suite to choose the ‘right software'

Infor is seeking to become a key partner in its customers’ digital transformation journeys with the creation of an in-house digital consultancy...

The technical benefits of automation are clear to see, but what about the human element, enabling people to be better, happier workers?

Automation will soon be everywhere, and it will power businesses and staff forward in the digital economy

Soon resellers will have no choice but to develop a whole range of augmented capabilities that will enable them to drive real transformation for...

Microsoft is diving head first into the world of social media with a $26.2 billion all-cash splurge on professional network LinkedIn

Are business-grade cloud FSS services a secure alternative to using consumer FSS tools in the workplace? 

Technology has been integral to the world of online loans - so what does it mean for lenders?