An investigation by professional services giant Deloitte has found that high performing IT organisations are significantly better at identifying the individual training requirements of their staff than those that perform poorly.
The report, entitled IT Strategy and Effectiveness, assessed respondent organisations according to an IT management maturity model.
It found that 81% of organisations rated either ‘good’ or ‘very good’ according to Deloitte’s maturity model consider themselves effective at identifying the training requirements of IT workers. This compares to just 12% among ‘poor’ or ‘very poor’ IT departments.
Other correlates with IT management maturity were the presence of a documented IT strategy, the presence of an IT operating model, and the involvement of the CIO in managing key supplier relationships.
