BT flood robs ‘tens of thousands’ of phone, web access

Broadband and telephone services were disrupted across the UK yesterday following a flood at a BT exchange in London.

BT told the BBC that ‘tens of thousands’ of its customers had been affected, mostly in the North West of the capital. Disrupted services included broadband and mobile telephony.

Other communications companies including TalkTalk and Pipex also suffered outages as a result of the flood, which triggered an electrical fire at BT’s Paddington facilities, named “Burne House”.

Pete Swabey

Pete Swabey

Pete was Editor of Information Age and head of technology research for Vitesse Media (now Bonhill Group plc) from 2005 to 2013, before moving on to be Senior Editor and then Editorial Director at The...

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