What have businesses learnt from the cloud?

Cloud computing is here to stay. With new industry developments cropping up daily, an increasing mix of both public and private platforms, and growing investments across the board, the only real debate left is now between cloud’s ‘computing’ and ‘on-premise computing’ capabilities.

Amazon’s recent high profile partnership with VMware and Maintel’s acquisition of Azzurri Communications highlights the industry shift in using cloud computing as a foundation for major digital transformation across businesses.

This has also been noted by Gartner, that predicts that more than $1 trillion in IT spending will be directly or indirectly affected by the shift to cloud in the next five years.

The more comfortable businesses become with the cloud model, the more processes and systems can be migrated into the cloud.

>See also: Has business continuity caught up with the cloud?

This increase in acceptance also provides organisations with an opportunity to learn from this innovation cycle in order to better prepare for future ones.

The big question is why have businesses favoured the cloud and where did the acceptance, adoption and even eagerness for the cloud come from? And importantly, what skills were essential to make the change effective?

Evolving at your own speed

Cloud computing has made it possible for organisations to free themselves from the tasks of selecting, procuring, installing, managing, maintaining and retiring racks of bulky onsite servers.

As a result imposing physical systems have been eradicated in return for invisible off-site alternatives, so far so good.

Furthermore, cloud now heralds IT’s shift in role from fixing broken systems to fixing business issues.

IT departments now have the freedom to focus on innovation and real changes within organisations, leaving the infrastructure specialists to worry about hardware investment cycles, backup scheduling and hard-disk obsolescence.

The IT team has now grown up. It is now empowered, and can now evolve and energise the business, rather than merely equipping it.

>See also: Cloud service providers key to avoiding data regulation penalties

The lesson for future innovation is therefore to not only consider the way in which the business might immediately benefit practically from the new technology, but to also consider how the IT team’s role and internal perception may change.

Opportunities need to be identified: will the main benefit be the removal of costs, or will it remove burdens and increase the opportunity for IT to contribute strategically?

Your needs on your terms

There are many reasons why companies invest in cloud computing.

Some use the cloud for its scalability – this includes backup needs or perhaps the elasticity associated with the cloud – accommodating a wide variation in monthly or weekly demand.

Cloud can also be used on a flexible pay-as-you-go basis which can also be attractive.

With this level of flexibility, companies need to be able to negotiate with suppliers to protect their businesses with suitable SLAs that mirror both the flexibility and the continuity the business is looking for.

The SLA also needs to accurately reflect needs no matter how the business might change.

What is already known about the cloud now can help ensure that organisations are ready for the next major evolution in business computing.

>See also: How cloud computing can transform the pharmaceutical industry

The key take-away revolves around skills set. Ensuring the IT team had the soft skills to take advantage and harness new cloud capabilities was crucial to the success and speed of cloud adoption.

It showed that technical skills and infrastructure are one thing, but learning the non-IT skills necessary to make cloud practical and acceptable to a business environment are just as crucial.

It is essential for the IT industry to actively learn from innovation cycles, and not just ride them.

The cloud computing industry is extremely fast-paced, and as new cycles start, businesses must be prepared and flexible enough to capitalise quickly and efficiently to ensure opportunities aren’t missed.

Having the wisdom and experience to sort the innovation wheat from the chaff early is crucial to future developments and investments.

Motivations for adopting new innovative technology will remain largely the same, but spotting the usefulness of each development is a skill that comes from previous industry experience.


Sourced by Rufus Grig, group strategy director, Maintel

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Nick Ismail

Nick Ismail is a former editor for Information Age (from 2018 to 2022) before moving on to become Global Head of Brand Journalism at HCLTech. He has a particular interest in smart technologies, AI and...