According to a survey of 150 IT decision-makers across the UK, 94% of organisations are either planning, about to start or currently undergoing some form of digital transformation – but many have encountered ‘digital deadlock’.
The term, coined by IDC, describes blockers which are restricting employers from managing change within their business, causing many digital transformation projects to stall and not reach their full potential.
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According to IDC, digital transformation projects are stalling because organisations are failing to manage change and the impact of such change will have on their employees.
For IDC, ensuring individuals are educated, engaged and know how to deploy technologies correctly is fundamental to the success of any digital transformation initiative.
Nathan Budd, Senior Consulting Manager at IDC, added: “For organisations serious about delivering transformed working environments, agility, productivity and innovation, it’s time to invest in the right tools for the job.”
“This requires a fundamental shift in the way in which leaders introduce new technology, the way they define customer experience, as well as the way in which they engage employees and stakeholders.”
Tackling the productivity challenge
According to the study, 58% of those surveyed admitted to changing their working environment to boost employee productivity levels.
“The findings of this study showcase a clear relationship between getting the right workplace tools in place and improved productivity and employee engagement,” said Marcus Harvey from Targus.
“Yet, getting to this point requires leadership and team consultation. Despite technology being the driver behind digital transformation, people are the true agents of change, so making sure they are engaged and bought into the vision behind such moves is critical to improving the working environment.”
According to IDC, 77% of IT managers admitted to receiving complaints relating to missing or unavailable accessories. These findings suggest IT departments may be detached from the experiences of those using them.