The end goal for the enhancements is to accelerate access to medical help for patients by directing them towards diagnostic investigations without having them see a specialist first.
Additionally, the enhancements will allow users to see their patient record, which will include all interactions and test results, and insurance claims will be pre-authorised on patients’ behalf.
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Dr Bayju Thakar, Founder of Doctor Care Anywhere, said: “Doctor Care Anywhere is delighted to be working with AXA PPP healthcare to make the Doctor@Hand proposition even more responsive to patients, through technological innovation.
“By enabling our GPs to order diagnostics for patients straight away and have the results reviewed by specialist consultants, patients will benefit from truly integrated care, and simpler, faster and more transparent access to high quality services.”
Available to new businesses who have signed up to the health insurance firm’s Advance corporate healthcare scheme from April 2020, the new improvements are being tried out by Microsoft.
Microsoft’s UK HR director, Andrea Winfield, said: “Our employees appreciate its speed and convenience. The ability to have a patient-GP dialogue translated quickly into onward diagnostics and treatment is what the modern healthcare experience is all about.
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“It’s a welcome addition to our broader health and wellbeing offering – supporting our employees and their loved ones to stay well.”
A further roll-out of Doctor@Hand’s improvements for SME’s and individual members is expected to follow.
Doctor@Hand currently work with employers to raise their awareness of the health of their employees using an integrated communication plan.