DXC has sealed a five-year network services contract with the European Space Agency (ESA) to boost space exploration connectivity and collaboration
The platform allows IT teams to automatically predict and prevent future problems before they happen, having been found to automatically diagnose or resolve up to 75% of incidents without human intervention.
Alongside this, research reveals that incident volume can be reduced by up to 30%, while up to 15% of mission-critical system outages can be prevented.
Through the agreement, DXC will contribute to ESA’s work to develop Europe’s space capability, helping enable missions that study the Universe, explore our Solar System and orbit Earth, obtaining crucial data that allow for monitoring and mitigation of climate change effects.
ESA’s terrestrial network environment is set to be transformed with up-to-date software-defined network tech designed to improve scalability, performance, and security.
This will result in the global workforce collaborating more efficiently with colleagues and international partners on some of the world’s leading science and exploration missions.
“Ensuring reliable core IT services to our user community has helped us operate without interruptions during the Covid-19 crisis. However, the new normal has also accelerated the pace of change within the Agency and the demand for more advanced and secure infrastructure,” said Filippo Angelucci, chief information officer at ESA.
“We expect DXC to work with us to further accelerate our IT transformation toward more flexible and secure platforms to support our user communities in their relentless quest for innovative solutions.”
Chris Halbard, EMEA president at DXC Technology, added: “We are proud to extend our successful, 14-year relationship with ESA. This is the ultimate example of ‘mission-critical’ and how a leading global organisation relies on our experts and solutions for research which is literally critical to the future of the world.”
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