HireVue launches AI Explainability Statement for HR assessments

Hiring solution provider HireVue has launched its AI Explainability Statement, to outline how AI-based HR assessments are used

In a first for the HR sector, the statement looks to inform customers about the logic involved in HireVue’s technology, following commissioned independent audits.

This takes into account interview-based assessments, as well as game-based assessments — the latter entailing online games that test candidates on a range of cognitive skills, including numeracy, problem-solving and attention.

The document has been reviewed by the Information Commissioner’s Office (ICO), and supported by Best Practice AI, together with Simmons & Simmons and Jacob Turner of Fountain Court Chambers.

HireVue’s framework

The framework presented states that interview questions are jointly designed and scored by HireVue and the hiring organisation, assessing:

  • Personality and work style;
  • Technical skills;
  • Work with information;
  • Work with people.

As for the game-based assessments, HireVue claims that these have the following advantages over traditional skill assessments:

  • Speed: lasting six to 15 minutes, compared to 30-45 minutes for traditional methods;
  • Flexibility: adapting based on performance, with more difficult tasks following completions, while easier tasks are given after failed challenges.
  • Improved experience: according to HireVue, the majority of candidates (1.5 million surveyed) reported positive experiences, with 85% believing AI-driven methods reflected well on the brand, while 80% appreciated the opportunity to set themselves apart.

With AI being leveraged in order to aid hiring processes, HireVue is aiming to place data privacy and security, along with ethical development of the technology, at the forefront of its work.

“Being at the forefront of defining the transparent and ethical use of AI and software is at the heart of what we do,” said Lindsey Zuloaga, chief data scientist at HireVue.

“Our mission is to create a level playing field for anyone seeking employment, reducing bias and providing organisations with a more diverse pool of talent. Deploying AI correctly and ethically, powers a significantly more consistent, less biased, more engaging screening process for recruiters and candidates alike.

“We believe there needs to be more transparency around its use in HR. This is why we’ve published our own AI Explainability statement, to best support our customers and educate the industry.”

Simon Greenman, partner at Best Practice AI and member of the World Economic Forum’s Global AI Council, commented: “We are seeing an increasing number of organisations begin to prepare AI Explainability Statements, as they quickly become a vital means to build trust among the public and meet increasing regulatory requirements worldwide.

“The use of AI is rapidly becoming mainstream in the recruitment world, so HireVue’s decision to be the first in the industry to publish how their software and algorithms work is something we’re incredibly proud to be a part of.

“We believe that taking the lead with AI Explainability demonstrates a clear commitment to transparency and sustainable, trusted AI.”

The full AI Explainability Statement from HireVue can be found here.


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Aaron Hurst

Aaron Hurst is Information Age's senior reporter, providing news and features around the hottest trends across the tech industry.