Challenger insurer hubb has announced that it is preparing for a shift to the metaverse, with the aid of investment in VR devices and hybrid onboarding infrastructure
Through using the virtual workspace, hubb aims to ensure that clients are offered new, adaptable ways to work with the usage-based broker, with customer preferences at front of mind.
Internally, hubb is using the metaverse to establish a hybrid working environment that is defined by the division of time in and out of a shared virtual space.
According to the firm, this move facilitates onboarding of new staff, by providing instant access to senior staff in a more personal and productive manner than video meetings, while still allowing workers to operate from home.
In addition, hubb is also engaging with a metaverse accelerator, ensuring continuation of metaverse tech adoption, as well as helping the company keep up with future developments.
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“This move towards the virtual environments of the metaverse isn’t just a convenient working practice – it also emblematises our client-led philosophy, allowing us to literally meet our customers where they are, whether that be a sunny beachfront or the summit of Everest,” said Edward Halsey, chief operating officer of hubb.
“Not only do we now conduct our board meetings in Horizon Workrooms, but we have already engaged with clients via this kind of metaverse-driven technology. By becoming the first metaverse-ready insurance broker, we’re ensuring that we won’t miss an opportunity to put clients at their ease – wherever they are and whatever their preferences.”