From war chalk to board talk
Wireless area networks are moving from public 'hot spots' into the heart of the corporation.
CUSTOMER INTERACTION
Attack on all fronts
New customer channels such as SMS, WAP and digital TV can be a lucrative source of revenue.
FINANCE
Procurement perfected
Backed by analytics, e-procurement systems are now beginning to pay.
COMPLIANCE
For the record
Records management comes to the fore.
STORAGE NETWORKING
San arise
What's holding back universal adoption?
Security from scratch
Software vendors are coming under pressure to stamp out security flaws early on in the development cycle.
INFLUENCER
Glover Ferguson
Accenture's chief scientist believes that insight, rather than products and services, is the primary differentiator of successful companies.
Q&A
Heinz
How does global food giant Heinz use supply chain intelligence to ensure it can meet the demands of its supermarket clients?
LEGAL COUNSEL
Named but not shamed
Corporate lawyer Rosemary Norton of Barlow Lyde and Gilbert advises companies on what to do when the 'software police' come calling.
DEAL WATCH
Saving for the future
UK insurance group Royal & SunAlliance embarks on a £300 million business process outsourcing contract with Unisys.
Group dynamics
Microsoft and IBM own the email market. Can they extend that to collaboration?
COMPANIES
Month in review
A round-up of the month's most important technology industry news.
Infoconomy Index
Company analysis
An in-depth analysis of the events shaping leading technology companies.
SAP
Dassault Systèmes
Ixos
Emerging companies
Profiles of IT companies to watch
Commtag
Zultys
FINANCE
Financial report
A round-up of the quarterly results of major technology suppliers.
Business applications software
M&A
The crucial deals in the global IT industry in recent weeks, plus analysis of emerging consolidation trends. This month: acquisitions by Cisco and Microsoft highlight the wave of consolidation in the IT industry.
The realities of ebusiness are finally beginning to dawn, says Andrew Lawrence.
UPDATES
Insider
Highlights, facts and inside stories from the frontiers of the information economy.
Utility computing: way out there?
Untrustworthy?
IT staff: demand and salaries tumble
The hidden danger of spam
Sailing off into the sunset
The perils of the PC user
Six degrees of separation.com
CRIB SHEET
Fraud detection software
A primer on the booming area of fraud detection software.
RESOURCES
Industry trends
Numbers, trends and research from the global information economy.
Security
Customer Relationship Management
Project management
Legal issues
Network management
Books
Reviews of the latest technology business books
The Eye of the Storm
The Unfolding Internet
