May 2003

FEATURES
COVER FEATURE
Perception and deception
Return on investment has become a focal point of IT decisions and vendor marketing. But cutting through the marketing fog is a challenge.

STRATEGY
Distrusted partners
How can a company protect itself from the increased security risks introduced by collaborative commerce? One way is to audit partners.

TECHNOLOGY
The UK’s 10 worst web application failures…
…and what could have been done to prevent them. Information Age looks at the real stories behind the UK’s most highly publicised web failures.

STRATEGY
The virtual classroom
Reduced training budgets have forced many organisations to look at e-learning.

PERSPECTIVE
ANALYSIS
Windows on the world
After a series of delays to its launch, early adopters are putting Windows Server 2003 through its paces.

INFLUENCER
Tom Siebel
The godfather of customer relationship management and CEO of Siebel Systems has fostering political ambitions.

Q&A
Sainsbury’s
CIO Margaret Miller talks about how she manages ther supermarket’s ground-breaking outsourcing deal with Accenture.

DEAL WATCH
Soap Opera
HP has won a major managed services deal with Procter &Gamble. But P&G’s U-turn is a setback for business process outsourcing.

LEGAL COUNSEL
Avoiding the ‘TUPE’ trap
The employment lawyer Ravinder Mahal explains the implications of TUPE in outsourcing situations.

INDUSTRY
SECTOR OVERVIEW
Web services scramble

It is clear that web services presents a huge opportunity for suppliers, but identifying the winners and losers is not so easy.

COMPANIES
Month in review

A round-up of the month’s most important technology industry news.
Infoconomy Index

Company analysis
An in-depth analysis of the events shaping leading technology companies.
Altitude Software
BMC
Mercator

Emerging companies
Profiles of IT companies to watch
Noetix
ArcSight

FINANCE
Financial report

A round-up of the quarterly results of major technology suppliers. This month: Offshore outsourcing.

M&A
The crucial deals in the global IT industry in recent weeks, plus analysis of emerging consolidation trends. This month: Security and storage

DEPARTMENTS
Letter from the Editor
How much does ROI really matter, asks Andrew Lawrence.

Readers’ letters
Why piracy can pay, CA on track, email exposure and storage overload.

UPDATES
Insider
Highlights, facts and inside stories from the frontiers of the information economy.
Email giants fight back on spam
Double take
‘Fluffi bunni’ snared at trade show
HP seeks help in popularity stakes
Economic slump? Blame software piracy
No more waiting for the web
The $12 billion brain
GE knows a bargain when it sees one
And the big will buy big

CRIB SHEET
Application server technology
A primer on the platform for ebusiness.

RESOURCES
Industry trends
Numbers, trends and research from the global information economy.
Server spending
Outsourcing
IT salaries
–> System testing

Books
Reviews of the latest technology business books
Adapt or die

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Ben Rossi

Ben was Vitesse Media's editorial director, leading content creation and editorial strategy across all Vitesse products, including its market-leading B2B and consumer magazines, websites, research and...

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