October 2002

Cover story:
Email minefield
Email has become a nightmare for most organisations. What approaches – involving technology and policies – best address the problem?

Sinking feeling
More and more outsourcing contracts run into trouble — but technology decision-makers can mitigate the risk of failure.

Wide open source?
Does access to the source code of an application help malicious hackers attack open source programs?

Design for life
Corporate intranets have been subject to years of neglect. How can organisations make them useful employee productivity tools once more?


Email can seriously damage your corporate health, says Kenny MacIver.

INSIDER — updates and downloads
Highlights, facts and inside stories from the frontiers of the information economy.
Spending set to rise again
Emails behaving badly
Love me, love my tender
Siebel finds relations hard
Microsoft previews “office of the future”
Lies, damn lies, and storage software
Dotcommers rest to dream again
‘Taggies’ carried away?

Feedback, opinion, amplification, clarification, corrections.

PERSPECTIVE — technology, strategy and financial analysis
Buyer’s economy
Technology decision-makers are in a more powerful position than ever at the negotiating table.

The Information Age interview
Bob Harvey, head of IT, Barnado’s.

Expert advice
Katy Ring, research director, Ovum, on application service providers.

The PC makeover
In the next two years, the PC of the future will be born. What will be inside?

All bundled up
What do users get out of vendors’ software bundling strategies?

REPORT CARD — company analysis
A round up of the strategic and business issues facing key suppliers in the information technology industry.

PROSPECTUS — companies to watch
A guide to the products and strategies of some of the youngest and fastest growing companies in the global technology industry.

FINANCIAL REPORT — financial results
Highlights and comment relating to the quarterly results of the main suppliers of information technology.
Data management
Document management
IT services
Infoconomy Index
Red Hat, Red Ink
Manugistics’ software sales stall

UNDER OFFER — mergers and acquisitions
The important deals in the global IT industry in recent weeks, and emerging consolidation trends.
Storage management software
Tibco targets BAM

INFORMATION UNIT — industry trends
Information Unit tracks the key trends affecting the global information economy and analyses the evolution of technology in corporations worldwide.
Wireless devices
Supply chain management
IT services
Internet monitoring
Standards compliance

Reviews of the latest technology business books
Hacked, attacked and abused
The Art of Deception
Mobile marketing

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Ben Rossi

Ben was Vitesse Media's editorial director, leading content creation and editorial strategy across all Vitesse products, including its market-leading B2B and consumer magazines, websites, research and...

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