One in four admit employees use “unofficial” cloud file-sharing

A quarter of organisations admit that their employees are using "unofficial", cloud-based file-sharing services to share content and collaborate, according to a survey by information management professional body AIIM.

AIIM surveyed over 500 of its members to gauge the current state of content management. It found that 9% of respondents see "unofficial use" of "business-grade" cloud file-sharing services in their organisations, and 16% see "consumer-grade" services in use.

Only 16% had an official, cloud-hosted file-sharing system for employees to use.

AIIM said that the use of unsanctioned cloud file-sharing services is "frequently driven by the need to share information with third-party organisations or partners".

When it came to mobile access to company content, 22% of respondents see employees using their own mobile devices outside or in absence of a BYOD policy. Over 30% said there was a BYOD policy in place, while 57% said employees use company-issued devices to access content.

The most popular strategy for remote access to content was via a virtual private network (VPN) and a remote desktop system, with over 65% of respondents. 32% said that employees can access content remotely through a browser, and 10% said that browser was optimised for mobile access.

As for their future plans for remote and mobile access, 43% said their aim was "keep all content within the firewall and use VPN connection only"; 29% plan to "keep all content within the firewall and use secure / containerised mobile apps".

12% of respondents said they are moving to a "hybrid cloud" content platform "by extending our on-premise ECM system to the cloud".

"Moving the most sharable or collaborative content to a hybrid cloud will make it much easier to connect remote, mobile and third-party users, and may head-off unofficial use of cloud file-sharing sites," AIIM said in its 'ECM at the Crossroads' report.

Pete Swabey

Pete Swabey

Pete was Editor of Information Age and head of technology research for Vitesse Media plc from 2005 to 2013, before moving on to be Senior Editor and then Editorial Director at The Economist Intelligence...

Related Topics

Data Sharing