Service Desk & IT Support Show 2014 to open tomorrow


The Service Desk & IT Support Show (SITS) looks set to enjoy a record turnout as its 20th anniversary edition gets underway at London’s Earls Court tomorrow. 

With visitor pre-registration figures already 10% ahead on 2013, the two-day event is set to welcome thousands of IT professionals from across the UK’s IT service management and support community.

In a world where even the most minor of IT faults can lead to serious disruptions and revenue losses, quality IT support professionals and service providers are an increasingly vital component of any competitive business. 

SITS14 is their annual go-to event to keep up-to-date with the latest tools, technology and trends.

Visitors to this year’s SITS will benefit from seeing the latest innovations from some of this industry’s leading specialist vendors, integrators, consultancies and service providers. 

Among the show’s 100 exhibiting companies are HP, Atlassian, USU AG, Hornbill, LogMeIn, Citrix, Gartner, Service Desk Institute, ManageEngine, TOPdesk, ITSMF UK, Cherwell Software, and Axios Systems.

Recent additions to the exhibitor list include Tata Consultancy Services, Canotec/Kyocera Document Solutions, and DeskCenter Solutions UK. 

Tomorrow also sees the unveiling of the results of the show’s first ever ITSM Contributor of the Year Award. Launched to reward the significant contributions made by the UK’s ITSM professionals, details of the winner and finalists have been published in a limited edition ServiceDesk360 printed magazine. 

Available only to show visitors, the copies of the magazine can be collected from the Servicedesk360 Lounge on stand 816.

“SITS is a busy and brilliant event for the industry – clearly the most focused and clearly defined of all the IT support exhibitions and a treasure trove for all concerned – networkers, vendors, buyers, practitioners, analysts and consultants,” says independent management consultant and SITS speaker, Barclay Rae.

Whilst new products and software applications remain a practical draw for many visitors to the show, the comprehensive free education programme – combining six keynotes, over 40 seminars, in-depth roundtable discussions, and essential breakfast briefings – provides a broad spectrum of perspectives on the key issues and challenges affecting today’s ITSM and IT support community.

Exclusive case studies from HP, Network Rail, Virgin Media and World Food Programme, plus a new white paper from the SDI and Cherwell Software, are a few of the highlights.

“It doesn’t matter how long you’ve been in the industry – you’ll never know everything.  The show is a great forum to pick up hints and tips on how to continue improving the services our customers expect,” says Nina Pink, IT service manager at Dairy Crest.

More information and registration at

Avatar photo

Ben Rossi

Ben was Vitesse Media's editorial director, leading content creation and editorial strategy across all Vitesse products, including its market-leading B2B and consumer magazines, websites, research and...

Related Topics