Business Process Management

Digital Transformation

Why the public sector should invest in business process management

Digital Transformation

Transforming the insurance industry: Aflac’s customer journey

Julia Davis, CTO of Aflac, told the audience at Pegaworld how using Pega’s systems help them “take away non-value-added work”.

IoT and M2M

Why BPM is the essential link between the IoT and CRM in the digital age

Software and Applications

The assimilation of BPM