Vodafone and RingCentral launch new business communications platform

‘Vodafone Business UC with RingCentral’ has been launched in the UK, to aid preparation for the ISDN and PSTN switch-offs in 2025

The new solution will combine RingCentral’s unified platform with team messaging, video meetings, and cloud phone system, providing a streamlined experience on any device, regardless of location.

The platform also allows for switching from existing infrastructure on to cloud connectivity through a single, unified app.

Additionally, an expanded portfolio of unified communication and collaboration capabilities, including call recording and HD video meetings, is available, while consolidation of services bolsters security.

Features can be run standalone, or integrated with various business applications, including Microsoft 365, as well as leading Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) and helpdesk services.

Alongside communication services, Vodafone Business UC with RingCentral includes real-time analytics, extensive call management, team collaboration and task management capabilities, which will be available to businesses of all sizes.

As focus on helping staff work from anywhere, with secure and reliable communications tools, increases, users will be able to leverage hybrid working capabilities in the office or remotely — which will prove a vital in overcoming the ISDN and PSTN switch-offs in 2025.

The biggest remote communication challenges within organisations

Crevan O’Malley, country manager, UK/I at HubSpot, talks us through recent research into the remote communication challenges faced by UK businesses. Read here

“At RingCentral, we are focused on bringing people the best communications capabilities across team messaging, video meetings, and a cloud phone system,” said Yves Desmet, vice-president, global service providers EMEA at RingCentral.

“Bringing together the power and strengths of Vodafone with RingCentral’s leadership in unified communications, we are giving people the communications capabilities they need to get their work done, through a single mobile app.

“Additionally, our open platforms and joint innovation are paving new paths to productivity and engagement around the world.”

Nick Gliddon, business director at Vodafone, commented: “We’re excited to be working with RingCentral to bring to market a unified communications solution that meets a real business need. This platform will help people work effectively and securely no matter where they are.”

Avatar photo

Aaron Hurst

Aaron Hurst is Information Age's senior reporter, providing news and features around the hottest trends across the tech industry.