‘Wide gap between digital strategy and execution at global level’


The global CXO survey from HCL Technologies has highlighted a wide gap between strategy and execution with organisations’ digital transformation initiatives. These findings come at a time when digital transformation has emerged as a defining strategy for modern global enterprises.

The survey found that while the majority 70% of organisations surveyed have a formalised digital transformation strategy in place, just a fraction 10% have thought through all aspects up to full deployment planning. It is therefore no surprise that just a quarter of participating organisations have been able to reap the benefits of digital transformation.

>See also: Digital transformation: business first, technology second

“Enterprises are moving away from sporadic strategy and POCs to more comprehensive digital execution. One of the biggest findings of this survey was the gap between the strategy and execution as well as measurable outcomes,” said Anand Birje, CVP and head – Digital and Analytics practice, HCL Technologies.

“The positive findings are that the effective use of digital is possible with a combination of digital seed technologies, visibility into systems and process, and real-time data insight. The companies that use these elements will be ahead in realising the innovative processes these technologies can deliver.”

>See also: Legacy technology is biggest barrier to digital transformation

The research goes on to highlight some of the factors that demonstrate the growing gap between digital transformation strategy and execution. Key findings include digital strategies covering only part of the enterprise and a staggering 89% claiming that a lack of visibility into existing processes is hampering digital projects. The report also delves into the findings and recommendations around:

• Balancing technology investments between digital platforms, like the cloud and building block technologies, such as APIs and micro-services.
• Prioritising, organising and utilising data-based insights for digital transformation.
• Using digital goals to measure digital outcomes.
• Integrating digital ecosystems for effective digital–ready architectures.


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Nick Ismail

Nick Ismail is a former editor for Information Age (from 2018 to 2022) before moving on to become Global Head of Brand Journalism at HCLTech. He has a particular interest in smart technologies, AI and...

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