Peter Groucutt, managing director of Databarracks, discusses concerns...

Problems with outsourcing contracts are making it difficult for outsourcers to deliver real value and keep clients happy

Nick Drewe, co-founder of Market Dojo, discusses why offshoring IT was the right choice...

John Keppel

John Keppel, Partner and President, ISG North Europe, gives his overview of the 2013...

Customer satisfaction drives IT outsourcing decisions

Survey shows an increase in IT outsourcing as organisations race to test new technology

 After a failed outsourcing engagement, frozen fish producer brought IT service management back in house to improve quality

IT giant's online job ads stated preference for applicants with immigrant visas, in alleged contravention of US discrimination law

Energy company saved £100m from IT cost following its merger with British Energy by moving from internal shared services to a multi-sourced model...

The London Boroughs of Haringey and Waltham Forest sign £15 million deal with Indian outsourcer to support their respective SAP platforms...

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