Gone is the specialist role of the managed security service provider - they must be able to take on the complex, ever-changing and whole-lifecycle...

Managed service providers (MSPs) should stop calling themselves ‘trusted advisors’ and join the movement towards the ‘outsourced CIO’

Confusion over ownership and accountability continues to be a major pain point for organisations when it comes to supplier relationships

Strong IT outsourcing activity drives growth in UK, with highest contract volume in six years

With outsourcing activity in EMEA off to its best start to the year since 2010, IA examines the factors behind the growth and how...

Businesses turning to cloud to supplement in-house skills

Public sector spend of £51 billion almost double that of UK commercial sector

Gartner analyst Claudio Da Rold explains the widespread transformation happening in the oursourcing market - and why now is 'make or break' for...

How evolving benchmarking helps deliver real-time validation and transparency