BSkyB and EDS begin court battle

Broadcasting giant BSkyB today began court
proceedings against IT services provider EDS for allegedly failing to deliver a
cutting-edge CRM system, under a lawsuit originally filed by BSkyB in 2004.

The broadcaster is claiming damages for breach of contract, negligent misrepresentation and
deceit, to the tune of £709 million. EDS made a “deliberate, cynical and dishonest” pitch for the £48
million contract, signed in 2000, Mark Howard, BSkyB’s QC said today in court.

The broadcaster terminated its agreement with EDS
in 2002, and claims to have since spent £170 million on a replacement CRM

EDS vigorously refutes the allegations and will
launch its defence next week.

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Pete Swabey

Pete Swabey

Pete was Editor of Information Age and head of technology research for Vitesse Media plc from 2005 to 2013, before moving on to be Senior Editor and then Editorial Director at The Economist Intelligence...

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