Homebase, the UK-based home improvement and garden retailer, has today announced its partnership with Neptune Software, a provider of ‘low-code’ development software.
Homebase has chosen Neptune’s DX Platform to support the development of IT solutions that will help simplify customer ordering, product inventory and supplier management. The new approach is part of Homebase’s turnaround plan, helping to streamline its operations, continue to save costs and allow teams to focus on providing the best customer service.
“We want to empower our teams with the right, cutting edge technology which allows them to deliver the best possible customer service,” said Paul Cannon, Director of IT, Homebase. “Gone are the days of complex integration projects that take years to complete. Now we build a new experience, roll it out to a single store, and if it works, it can be live across the business in weeks.”
Beyond software development: the power of low code
Previously, Homebase saw the benefits of mobile apps in empowering employees with the creation of a new ‘product look-up’ App that allowed the store team to search for items via a mobile device. With the adoption of a low-code platform and agile development processes through Neptune’s DX Platform, further developments of the app will include functionality to reserve and order the item quickly and in real-time, as well as simplifying how customers order kitchens, bedrooms and bathrooms, both instore and online. Key to the initiative is joining up information from supply-chain and supplier systems to make it simple for the customer to know if the product is available, how quickly it can be delivered and precisely when their purchase is due to arrive.
“There’s a real appetite from IT leaders to integrate emerging technologies that help their companies compete, but nobody wants the headache of writing many thousands of lines of legacy code to make it happen,” added Natalie Kouzeleas, MD Neptune Software UK. “That’s where low-code platforms like Neptune can help, and we see significant demand from companies that want to take back control of development. In our experience, companies can cut 60% of development using our solution compared to traditional coding.” Added Natalie Kouzeleas, MD Neptune Software UK.”