AI & Machine Learning

The role of ChatGPT in the future of customer service

Given the emergence of ChatGPT and other chatbots, we consider how the role of such AI-powered technology in customer service could manifest itself in the coming years

AI & Machine Learning

AI-powered search launched by Neeva in Europe

The new AI-powered search service from ad-free platform vendor Neeva will allow European users to leverage search results backed by linked sources, following a US pilot

AI & Machine Learning

ChatGPT vs GDPR – what AI chatbots mean for data privacy

While OpenAI's ChatGPT is taking the large language model space by storm, there is much to consider when it comes to data privacy.

AI & Machine Learning

Bard AI chatbot’s wrong answer leads to drop in Alphabet shares

An error made by the new Bard AI chatbot from Google, included in promotional material, has led to an eight per cent fall in Alphabet shares

AI & Machine Learning

Radical Ventures $550m fund for AI start-ups backed by market pioneers

Toronto-based investment firm Radical Ventures has received backing from several artificial intelligence leaders, to go towards supporting the innovation of AI start-ups.

AI & Machine Learning

Microsoft and OpenAI enter third phase of AI acceleration partnership

Microsoft has announced a new multi-billion dollar investment in OpenAI, extending the two companies' partnership to accelerate AI computing and research development