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AI & Machine Learning

Chronicling the rapidly developing technology of artificial intelligence and machine learning which are transforming business and creating the foundations for an AI-centric future. Expert analysis and comment on the benefits and risks, the consequences for companies, workers and consumers, and the subsequent possible impact on multiple technology markets.

Chatbots in the future of customer service

Chatbots and generative AI are set to take centre stage in the future of customer service, but challenges remain to be addressed

Generative AI

AI & Machine Learning

Four in five young tech staff confident about AI

78 per cent of European tech staff aged 20-30 are embracing the use of AI, reveals HR software vendor HiBob's Young Generation in Tech survey

AI & Machine Learning

UK government calls for AI infrastructure access ahead of global summit

As big tech AI innovation continues, government officials push for under-the-hood access to key start-ups' technology ahead of the world's first AI safety summit

Generative AI

AI development held back due to shortage of computer chips

British researchers are being hampered because UK does not have enough top-spec computer chips, which are crucial for developing generative AI, says watchdog

Generative AI

Salesforce and Google expand partnership to drive GenAI productivity

The partnership extension between Salesforce and Google will see CRM and Google Workspace capabilities brought together, as GenAI demand continues to surge

Data Protection & Privacy

The future of private AI: open source vs closed source

As regulation of artificial intelligence evolves, the future of AI could be private in nature - here's how adoption of open and close source capabilities would compare

Generative AI

Salesforce launches Einstein Copilot and Copilot Studio

During Dreamforce this week, Salesforce announced new copilot tools for its AI model Einstein, helping bolster productivity

AI & Machine Learning

Just 7% of UK startups actively involved with AI

Despite the UK pushing for global leadership in artificial intelligence, the number of startups actually capitalising on or developing AI is sparse

Generative AI

Salesforce launches Einstein Copilot and Copilot Studio

During Dreamforce this week, Salesforce announced new copilot tools for its AI model Einstein, helping bolster productivity

AI & Machine Learning

Just 7% of UK startups actively involved with AI

Despite the UK pushing for global leadership in artificial intelligence, the number of startups actually capitalising on or developing AI is sparse

AI & Machine Learning

The role of AI in cyber security: safeguarding digital identity

The growing and evolving cyber security risk facing global businesses can be stemmed by the integration of AI into security systems.

AI & Machine Learning

How AI specialists will be the future of business

With artificial intelligence capabilities continuing to grow, specialists dedicated to maintaining AI systems will prove crucial to business success, says Dr. Stefan Sigg

AI & Machine Learning

PwC partners bet £100m on AI, reducing payouts

Annual payouts to PwC partners have taken a hit in favour of investment in AI, as further research points to great disruption potential

AI & Machine Learning

AI could add $500bn to value of SMEs globally

SMEs either creating AI for enterprise organisations or embedding AI in their own businesses will add billions of dollars in value, says boutique tech bank DAI Magister

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How the financial services C-suite are going beyond ‘keeping the lights on’ in 2025

Michael Perica, CFO at Rimini Street discusses the impact of a more colaborative relationship between CFOs and CIOs

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Is your business ready for the IDP revolution?

Make your organisation more efficient with Intelligent Document Processing (IDP). David Malan, sales director of DocuWare, explains more

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Tips for making sure your AI-powered FP&A efforts are successful

AI has the potential to make business finance modelling projects more efficient and impactful, but only with the right approach

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Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace