Why telecommunications providers need to strike a balance between delivering on speed of the network and customer service
IT services teams are finding themselves at the heart of digital transformation initiatives
The right automation software is the key to managing the siloed processes of enterprise IT, saving organisations time and money
Complying with the 'right to be forgotten' is going to require a more robust approach to data management
Data blending allows lines of business to streamline the process of gaining actionable information from analytic datasets
The role that IT service management will play in the future of the Internet of Things
Software-defined infrastructure and web-scale IT are among the crucial technology trends that Gartner has identified as central to strategic...
The inventor of the World Wide Web criticises the government’s approach to surveillance, and calls for increased accountability
Research finds businesses focusing on efficiency in the short term, but looking to SDN and NFV for longer-term innovation, supporting the New IP...