Customers now expect and demand seamless digital services, and that means the technology to provide constant availability

The UK government is pointing to a shortage of new data scientists entering the workforce. But we must think outside the box when it comes to the...

Innovation is no longer just confined to a company's own walls: businesses will need to be start embracing innovation on an unprecedented scale to...

A recent survey revealed the trials and experiences of western businesses looking to cash in on what will soon be the biggest e-commerce market in...

The new role of the data scientist has been called the sexiest job of the 21st century, but the ingredients for the ideal data science hire are a...

Before embarking on a new IT service management (ITSM) project, seek to benefit from the successes of, and avoid the pitfalls experienced by,...

Mittu Sridhara, group CIO at Tui Travel, is interested in how things work. With 240 brands and 53,000 employees to contend with, that’s just as...

With one million patients every 36 hours and continual pressure from national targets, are NHS staff given enough IT support to deliver high...

Active involvement in IT Service Management is taking a back seat to the cloud - but is IT in danger of becoming complacent by leaving cloud...

Everybody knows digital is changing everything, but most business practices were established before global information connectivity

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