IT management (Finance)

Before embarking on a new IT service management (ITSM) project, seek to benefit from the successes of, and avoid the pitfalls experienced by,...

If you can't beat them, join them. Top tips for taking on consumerisation

Survey of UK & Ireland financial services sector reveals companies are set to spend as customers become priority

Analyst firm previously projected a 3.2% growth in worldwide IT spending for 2014, but has downgraded it to 2.1%

8 in 10 companies have seen their customer programmes fail in the last three years

75% report flat or increasing budgets for the second year in a row

Early and continued engagement with salespeople, marketers and customers can minimise the negative disruptions of mergers and acquisitions

Gartner has identified several key recommendations to help CIOs cut costs by optimising ADM

Worldwide IT spending is on pace to total $3.8 trillion in 2014