The cover of Information Age's January 2016 is Finbarr Joy, chief technology officer at betting giant William Hill. Gambling is an ancient industry that was wildly unprepared for shifts in user habits driven by online and mobile – but one of its biggest players is ensuring that never happens again by completely transforming how it approaches technology and innovation.

This issue also sees IA speak to Surrey County Council's chief digital officer Lucie Glenday on the benchmark the organisation is setting for how a joined-up approach to data can dramatically improve public services. And Helen Smith, delivery head of workforce enablement at Royal Bank of Scotland, reveals how she is transforming the way banks traditionally provision IT.

Also in this issue:

• Rise of the machine learners
• Cyber security roadmap 2016
• 2016 Internet of Things outlook
• OpenStack: five years on

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