As AirPortr looks to roll its product out to at airports globally, new COO Margolin will help lead new market deployments, B2B partnerships, and the scaling of global teams, while driving increased speed of adoption by customers.
Margolin’s appointment comes during a period of rapid growth, and as COO, she will play a major role in AirPortr’s global strategic partnership with Swissport, which will see AirPortr’s products and services become available across Swissport’s network of 269 airport locations in 47 countries.
Margolin brings over 10 years’ leadership experience in delivering customer-centric transformation at organisations, having most recently served as B2B general manager and interim global vice-president of business operations at ground transportation management platform Gett.
Prior to this, the new appointment held leadership positions at CRM provider Optimove (as data scientist and client success manager), and eBay (as senior manager, seller growth analytics & compliance).
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Randel Darby, CEO and founder of AirPortr, said: “As part of our executive team, we were looking for a COO with an innate ability to turn high complexity into simplicity, build robust organisational structures and culture, and master global go-to-market strategies at large scale.
“With Lina’s depth and breadth of experience, we believe her skills will be invaluable to our ongoing success and growth, at this pivotal moment for the business.”
New AirPortr COO Mangolin commented: “AirPortr is an amazing business with an incredible culture. From my first meeting with Randel, I clearly understood the size of the opportunity, the relentless focus on customers and teams as well as the phenomenal product. I am thrilled to have this opportunity.”
London-based baggage management platform AirPortr looks to handle the regulatory, commercial, operational, and customer-facing complexities involved with baggage handling and processing for users.