Consolidation: Sector crossover
The technologies for supporting the declaration, classification, indexing, organisation and retrieval of records have traditionally emerged from specialised companies. But as records management has become an indispensable part of document and content management, the powerhouses of those segments have been adding RM packages to their portfolios.
Documentum, for example, has acquired TrueArc, Open Text has absorbed PS Software and its iRIMS package, Hummingbird has purchased Valid Information Systems and, most recently, Vignette has swallowed Tower Technology and its Seraph records management system.
Documentum The company’s Records Manager is seen by analysts as good for customers that wish to add records management to their existing content management deployment. In addition to records created in the Documentum systems, the product also enables customers to manage records held in FileNet and Microsoft SharePoint repositories.
eManage eManage, a Microsoft platform-focused product that, instead of providing its own repository, applies its record management capabilities to existing content management repositories such as Exchange and SharePoint, saving companies the trouble of migrating existing documents. Email record management is a particular specialty.
FileNet – Records Manager, a long-awaited product due in the second quarter of 2004 as an add-on to the company’s flagship P8 system and part of the company’s Compliance Framework that integrates content, business process and records management.
Hummingbird The Hummingbird Enterprise – RM suite pulls together a broad set of records management tools, including the R/KYV product acquired with its takeover of the UK’s Valid information Systems’ in mid-2003. The RM line-up is being integrated with Hummingbird’s portal, collaboration, content and document management technologies.
IBM The DB2 Records Manager does not come with its own records repository but enables users to declare and retain documents stored in certain document management repositories including DB2 Content Manager, Microsoft SharePoint and LibertyNet.
MDY Advanced Technologies MDY is one of the few remaining specialists in the area and has a good track record in the legal sector. Its FileSurf enables buyers to manage physical as well as electronic records.
Meridio Meridio Record Manager is a component of the company’s wider enterprise document management product. It integrates strongly with Microsoft applications.
Open Text LiveLink Records Management is a good fit for organisations that are seeking integrated document and records management or for secure documents.
Tower Software Trim Context from Tower Software (as distinct from recently acquired Tower Technologies) is a mature and broad RM package, integrated with Tower’s document, process and email management offerings.