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A.I. Artificial Intelligence

AI & Machine Learning

IT pros react to House of Lords Committee AI Code of Practice

Digital Transformation

How intelligence and AI drives business innovation

As AI and digital interactions with consumers increase, the opportunities for businesses to use this kind of intelligent search abound. Find out how intelligence and AI are driving business innovation.

AI & Machine Learning

How the contact centre became ground zero for AI in the enterprise

The contact centre is finally being recognised as a locus of invaluable insight and actionable intelligence, and the front lines of competition across global industry.

AI & Machine Learning

Using comprehensive data management to unlock AI success

AI & Machine Learning

The evolution of artificial intelligence in customer experience

Artificial intelligence (AI) has been all the rage in the customer service industry for some time now, but until recently it was hard to distinguish hype from reality.

AI & Machine Learning

Will a lack of artificial intelligence lead to customer loss?

AI & Machine Learning

Does the UK lag behind Europe in technology investment?

AI & Machine Learning

The connected business – how firms like Ocado are leading the way

AI & Machine Learning

3 predictions for recruitment and artificial intelligence

AI & Machine Learning

The rise of artificial intelligence

AI & Machine Learning

Preparing for the economic impact of artificial intelligence

AI & Machine Learning

People or AI in pursuit of brand transformation?

Recommended Content

Business & Strategy

How the financial services C-suite are going beyond ‘keeping the lights on’ in 2025

Michael Perica, CFO at Rimini Street discusses the impact of a more colaborative relationship between CFOs and CIOs

Partner Content

Is your business ready for the IDP revolution?

Make your organisation more efficient with Intelligent Document Processing (IDP). David Malan, sales director of DocuWare, explains more

Partner Content

Tips for making sure your AI-powered FP&A efforts are successful

AI has the potential to make business finance modelling projects more efficient and impactful, but only with the right approach

Partner Content

Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace