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AI & Machine Learning

Chronicling the rapidly developing technology of artificial intelligence and machine learning which are transforming business and creating the foundations for an AI-centric future. Expert analysis and comment on the benefits and risks, the consequences for companies, workers and consumers, and the subsequent possible impact on multiple technology markets.

Healthcare revenue cycles impending productivity revolution

AI & Machine Learning

AI & Machine Learning

Chatbots for customer service in industrial IT

The reliance on AI in customer service is here. But how do IT leaders bridge the gap between human interaction and chatbot utilisation?

AI & Machine Learning

Why low-code is key to a changing business landscape

Forrester Research defines a low-code platform as a platform that enables rapid application delivery with a minimum of hand-coding.

AI & Machine Learning

Predictive marketing: taking the guesswork out of adverts

Identifying customer profiles has always been something of an art for marketers - with the right technology partner it can now be more scientific.

AI & Machine Learning

Modern technology benefits

Technology is revolutionising almost every aspect of day-to-day lives and business operations, from driverless cars to data analytics.

AI & Machine Learning

AI leaders warn of ‘killer robots’ in letter to United Nations

More than 100 AI leaders and robotics experts have warned about the development of ‘killer robots’, and the dangers this poses.

AI & Machine Learning

History will shine a ‘brilliant’ light on modern industrialisation

Large scale automation can deliver factory saving, and manufacturing, robotics and servitisation are turning this into profits.

AI & Machine Learning

How digital music is making waves with the latest cloud technology

The cloud has helped transform the music industry, driving it forward into the modern, digital era.

AI & Machine Learning

History will shine a ‘brilliant’ light on modern industrialisation

Large scale automation can deliver factory saving, and manufacturing, robotics and servitisation are turning this into profits.

AI & Machine Learning

How digital music is making waves with the latest cloud technology

The cloud has helped transform the music industry, driving it forward into the modern, digital era.

AI & Machine Learning

Chatbots: catering to the instant shopper

Chatbots are helping businesses interact with customers, providing that vital level of scalable customer service.

AI & Machine Learning

Unlocking the business opportunity of artificial intelligence

In pursuit of digital transformation, business leaders are seeking practical applications to leverage artificial intelligence.

AI & Machine Learning

3 mega-trends that will drive digital business into the next decade – Gartner

Gartner's 2017 Emerging Technologies Hype Cycle has whittled down more than 2,000 technologies - which will shape digital business - to 3.

AI & Machine Learning

Innovation and convenience ‘more important’ than brand

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